1 reviews | Active since Member
<p>I've stayed at Leonardo Hotels before and it was good! However, this time I had to cancel my accommodation 2 days after making the reservation online. I've received confirmation of my cancellation but when I asked about refunding, I was informed :</p> <p>"Since you have booked an early bird rate, this rate is not cancellable and not refundable.</p> <p>Thanks for your advance."</p> <p>I've cancelled the reservation more than a month prior to the planned dates and they could easily re-rent the room!</p> <p> </p> <p>One usually looses part of a deposito when cancelling but not the full amount so long in advance.</p>