LL
Letamong Lodge (Pty) Ltd
Unclaimed Business
LL
Letamong Lodge (Pty) Ltd
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Letamong Lodge (Pty) Ltd
Letamong Lodge (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Letamong Lodge (Pty) Ltd across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
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Peggy M
1 reviews | Active since Jan 2020
23 Nov 2023, 11:11
METSING AT HAARTIES/LETAMONG LODGE - SUCH RUDENESS & ARROGANCE!
After having used Booking.com for so many year, I have never had such an appauling service fromany of their partners/merchants. We booked for accommodation over 1 month ago. Today, 23/11/2023 at 11:11 Igot a call fom a rude and arrogant Duncan Motsoahae from Letamong Lodge. He tells me they have a water outage at their lodge and the want to move 3 rooms to anothe place. I had no problem with that although that caused me a lot of anxiety then he says booking.com will contact me, The reservation is for tomorrow 24/11/2023. I have 3 people flying from Durban for the trip. The rude, possibly owner, lack customer service skills. He could have been more empathetic and give us a resolution. He was argumentative and very defensive. This made me quite irate and I hung up. I paid R9600 for my people's accommodation and I want my refund todat so that we vcan go elsewhere and never ever to set foor at Metsing at Haarties/Letamong Lodge. i'm glad I experienced the bad customer service before our checkin. Damn, I woukd have puked from such lack of abuntu!!!
Helpful (0)
|Replies (0)PM
Peggy M
1 reviews | Active since Jan 2020
23 Nov 2023, 11:11
METSING AT HAARTIES/LETAMONG LODGE - SUCH RUDENESS & ARROGANCE!
After having used Booking.com for so many year, I have never had such an appauling service fromany of their partners/merchants. We booked for accommodation over 1 month ago. Today, 23/11/2023 at 11:11 Igot a call fom a rude and arrogant Duncan Motsoahae from Letamong Lodge. He tells me they have a water outage at their lodge and the want to move 3 rooms to anothe place. I had no problem with that although that caused me a lot of anxiety then he says booking.com will contact me, The reservation is for tomorrow 24/11/2023. I have 3 people flying from Durban for the trip. The rude, possibly owner, lack customer service skills. He could have been more empathetic and give us a resolution. He was argumentative and very defensive. This made me quite irate and I hung up. I paid R9600 for my people's accommodation and I want my refund todat so that we vcan go elsewhere and never ever to set foor at Metsing at Haarties/Letamong Lodge. i'm glad I experienced the bad customer service before our checkin. Damn, I woukd have puked from such lack of abuntu!!!
0
Replies (0)MM
Miemie M
1 reviews | Active since Jan 2020
10 Oct 2022, 15:59
Letamong Lodge Sucks
Today the 10th October, I visited Letamong Lodge in Hartbee****rt. I'm still here at is it. The service sucks. The gentleman answering the phone is extremely rude. He even told us to leave after we told him was harsh on the phone. The owner needs to be aware of this guy's behavior. Im extremely unhappy with the service
Helpful (0)
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Miemie M
1 reviews | Active since Jan 2020
10 Oct 2022, 15:59
Letamong Lodge Sucks
Today the 10th October, I visited Letamong Lodge in Hartbee****rt. I'm still here at is it. The service sucks. The gentleman answering the phone is extremely rude. He even told us to leave after we told him was harsh on the phone. The owner needs to be aware of this guy's behavior. Im extremely unhappy with the service
0
Replies (0)WV
Wesley V
1 reviews | Active since Jan 2020
30 Aug 2021, 13:08
Letamong lodge
We booked and paid for a 1 night stay en route to our holiday destination . I have been told that they cannot accommodate us a we a travelling in a group of 4 adults. Absolutely shocking service and will never recommend this venue to anyone travelling
Helpful (0)
|Replies (0)WV
Wesley V
1 reviews | Active since Jan 2020
30 Aug 2021, 13:08
Letamong lodge
We booked and paid for a 1 night stay en route to our holiday destination . I have been told that they cannot accommodate us a we a travelling in a group of 4 adults. Absolutely shocking service and will never recommend this venue to anyone travelling
0
Replies (0)KM