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Peggy M
Active since Feb 2011
12
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12 reviews14 months ago
Worst ISP! DON'T USE THEM!!
I paid for my service over a month ago and to this day my service is not active. I contact Webafrica daily and I get different stories everyday, sometimes 2 different stories in a day. Webafrica is the worst ISP and they are giving VUMA a very bad name. I've spoken to vuma and it is Webafrica that us dropping the ball then point fingers are Vuma. Since you can't find th serial number for the device you installed, please come get your device and I want my refund with immediate effect. Not 100 days, I want it with immediate effect You are just useless to me right now!
0 replies
14 months ago
Vuma just doesn't care! They are *********** FNO, they need serious competition!
Two months down the line, my service has still not been activated! I have 3 services that I pay for and two of them are not active even after a payment was made. There is always this or that or they respond at all. Vuma treats their customers like trash. They don't care if you want to take up their services or not.
106 replies
15 months ago
Unprofessionalism and arrogant!
So, you'd rather lose a customer than making sure that you deliver good customer service? WOW! We ordered a package, a device was installed but there was a provide with a cable. We have since been waiting for a technician. This is almost a week or more. When my spouse spoke to one of your agents and he was rather irate and said he wanted to cancel, the attitude he was given was 'cancel if you wanna' instead of just giving proper service. You're arrogant, unreliable and flippen ****s. I don't want your device in my home and I want our refund. I have another product from you at my other house, I'll probably just cancel that too. I can't be dealing with ****** that'll just take money and not deliver.
0 replies
15 months ago
You're ***********, arrogant and useless
Two weeks ago we ordered a package. Technicians came to install the device and said there was a problem with a able and they're sending another technician to reinstall the cable on the same day. Over 7 days we're still waiting. I have been greatly inconvenienced and yet I've already paid. Webafrica and VUMA don't care about customer service. They have an attitude of 'take it or leave it'. I'm very angry because I've already paid meaning, we want the service. Should we now be begging you as if we're asking for a loan? Not even banks make you beg. Come remove your device since you don't want to render the service we paid for. Before you do that, refund us. You're the worst of them all. Never had such a disgusting ****py service ever!!!
53 replies
16 months ago
Hideous Service with my withdrawal claim!!!!
My employer submitted my withdrawal claim beginning of Nov. Last week I called AF to check the status of my claim. I was told that they had not received my contribution for the exit month. My previous employer contacted AF and the were told that the payout will be within 7 days from 11/12/2024. I called AF seeing that there process isn't updated on my profile on their website. I was told that they are still awaiting contribution. Why then did they give an SLA if there were still awaiting outstanding documents? I've been sent back and forth. My retrenchment was an inconvenience, AF and their processing is beyond hideous. My previous employer too, is ***** and ************. None payment could have been intention. What is your excuse AF for this? I might lose my car which is left with only 3 months to be paid up. My children and grandchildren are suffering because of my previous employer and AF whilst your children are enjoying the festive season with your bonuses! You are way too cruel and I'm on the verge of relapsing to severe depression. I'm utterly disgusted, infuriated to say the least. Go ahead kill my children and grandchildren with our evilness!!!!
112 replies
29 months ago
METSING AT HAARTIES/LETAMONG LODGE - SUCH RUDENESS & ARROGANCE!
After having used Booking.com for so many year, I have never had such an appauling service fromany of their partners/merchants. We booked for accommodation over 1 month ago. Today, 23/11/2023 at 11:11 Igot a call fom a rude and arrogant Duncan Motsoahae from Letamong Lodge. He tells me they have a water outage at their lodge and the want to move 3 rooms to anothe place. I had no problem with that although that caused me a lot of anxiety then he says booking.com will contact me, The reservation is for tomorrow 24/11/2023. I have 3 people flying from Durban for the trip. The rude, possibly owner, lack customer service skills. He could have been more empathetic and give us a resolution. He was argumentative and very defensive. This made me quite irate and I hung up. I paid R9600 for my people's accommodation and I want my refund todat so that we vcan go elsewhere and never ever to set foor at Metsing at Haarties/Letamong Lodge. i'm glad I experienced the bad customer service before our checkin. Damn, I woukd have puked from such lack of abuntu!!!
0 replies
44 months ago
MY NAME WRONGFULLY FLAGGED! I'M NOT YOUR CLIENT!! REMOVE MY NAME!!!
So, I contacted Debt Busters to apply for a loan, after seeing this dubious company on Clear Score and thought they were legit. My application for was declined and was offered Debt Review which I declined. To my surprise and utter disgust, they have flagged my name. I am not their client and nor did I consent to Debt Review! This has inconvenienced me in a very big way. I lost an accommodation that I wanted to rent because of the flag. I'll be homeless come end Aug. THOU SHALT NOT TRUST THIS DUBIOUS COMPANY!!!!! THEY DON'T EVEN DESERVE A STAR NOT EVEN HALF OF IT! I've been calling them since last week and still waiting for someone competent from customer services to call me. to this day, I have not heard anything from them rather than calls from Sales.
148 replies
93 months ago
Second Hand Broken TV for R10 000?????
On the 28th April 2018, my sister purchased a TV and paid R10 000 cash as a gift. A few days later after the gift was opened, it was discovered that the screen had a defect. This was reported to A & E Hyperworld. They took the TV in and it was allegedly taken to Samsung. As per Samsung's report, the TV had been on for a few hours and therefore A & E Hyperworld is refusing to fix or replace. Really, how else would they have known it had a defect if it wasn't turned on and why would they not turn it on because it's a TV not an ornament? They don't want to take responsibility, what are we to do with their broken second hand TV?
0 replies
114 months ago
Empty promises... false hopes
<p><span style="color: #555555; background-color: #ffffff;">I bought my car last month from Rivonia Toyota, I don'tknow what I was thinking after working forBarloworld for such a long time!!! I firstly wasn't told that the car had been spray painted even though the sales person told us that they don't fix anything on the car until it has a buyer amd failed to tell us that it had gone to a panelbeater. Their panelbeater didn't do a good job anf I picked up some mistakes. The seat had a tear which I raised on day 1 of seeing the car. The sales person promised to have it fixed. We took the car back less than a week after we took delivery of it. This is week 3. I have had to follow up about my car and there was no decency of just calling me with an update. I was expecting my car back last week but I was told the upholsterer could not fix the seat whilst still at the panelbeaters and I would get my car this week Tues or Wed. What would be your expectation if this was said to you? Well, I expected my car back and fixed. Guess what, the sales person calls after I sent him a message for an update and he tells me a sob story. He tells me that the seat can't be fixed as there is an airbag and yadi yadi yadi. So, I waited since last week to be told this and after I followed up? What kind of service is this? Why agree to something you can't deliver? Initially, it was VW that was going to replace the seat cover. He even said it can't be sewn and that the whole seat needs to be recovered. Ay no! Maybe they should take the car back, as much as I love it, I hate been misled like this. If he wasn't sure, he should have just kept quiet. Be careful when buying from Rivonia Toyota!!</span></p>
0 replies
126 months ago
Should I take my business elsewhere?
In March 2015 I claimed for temporary disability. My card were blocked during that time. I submitted documents when I submitted a complain regarding my blocked card. I mentioned in my letter that I want to close my account. In response, RCS decided to send me a settlement letter and never even explained why my card was not unblocked. I decided I wasn't closing my account and I went to enquire at your Southgate store and to my surprise the card was still blocked. I want you in writing to say that I can no longer be your customer and that you do not want my business! I feel that RCS \took offence"that I wanted to cancel my card and decided they will not have me as a customer. If that is the case"
75 replies
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