LEXFIN GROUP
Claimed Business
|3|6 Reviews (last 12 months)|This business does not respond to reviews
LEXFIN GROUP
Claimed Business
|3
6 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Lexfin Group receives sharply divided feedback. Long standing clients consistently praise the team for reliable loan processing, helpful staff, and consistent service over multiple years, with specific team members mentioned warmly. However, a recurring theme among dissatisfied customers centres on a R150 debit order linked to loan applications, with complaints about unauthorised deductions, unfulfilled loan promises, and difficulty reaching the finance department. Communication breakdowns through WhatsApp and unanswered follow ups are frequently cited, alongside concerns about debit check authorisations and document signing practices.
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
3|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLN
JW
Jacqueline W
1 reviews | Active since Nov 2025
13 Nov 2025, 12:57
Awesome company, incredible services
I have been with this group for over 2yrs now , and I can truthfully say they are an awesome company , and always willing to help me with any issues I have , to Zahid, Aunty Pam and the team , you are all amazing people .
Helpful (0)
|Replies (0)JW
Jacqueline W
1 reviews | Active since Nov 2025
13 Nov 2025, 12:57
Awesome company, incredible services
I have been with this group for over 2yrs now , and I can truthfully say they are an awesome company , and always willing to help me with any issues I have , to Zahid, Aunty Pam and the team , you are all amazing people .
0
Replies (0)TM
Tasliema M
1 reviews | Active since Nov 2025
13 Nov 2025, 11:27
good service
I have been doing business with Lexfin for 2 years and I always have very good service from Lexfin
Helpful (0)
|Replies (0)TM
Tasliema M
1 reviews | Active since Nov 2025
13 Nov 2025, 11:27
good service
I have been doing business with Lexfin for 2 years and I always have very good service from Lexfin
0
Replies (0)KN
Kleinbooi N
1 reviews | Active since Oct 2025
10 Oct 2025, 12:30
****mers
Dont ever ever apply with this people ****mers they took my R150 and said i will get a loan now they dont even answer my whatsapp and you cant even get to finance department
Helpful (0)
|Replies (0)KN
Kleinbooi N
1 reviews | Active since Oct 2025
10 Oct 2025, 12:30
****mers
Dont ever ever apply with this people ****mers they took my R150 and said i will get a loan now they dont even answer my whatsapp and you cant even get to finance department
0
Replies (0)M