Pathetic, useless, should not even be in business

Pathetic!!! Karen feels that she is incharge of the firm!!! I have send the statement numerous times!!! They have a WhatsApp services where they read the messages and don't bother to reply!!! Clearly this is a race issue...the more I speak in English the more she speaks on Afrikaans!! I asked to speak to a manager which she refused..yes I used the word "gat' as the more I speak the more she speaks over me!!! If you doing this to me how many other people are you doing this to??? How many others are being summoned and placed under legal action for *********** employees that you have working there???