LL
Lexus Lynnwood
Unclaimed Business
LL
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Lexus Lynnwood
Lexus Lynnwood has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Lexus Lynnwood across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDB
Dirk B
1 reviews | Active since Jan 2020
18 Mar 2026, 10:19
Quality car service, professional and accurate communication
I took my Lexus for a service here for the first time. The service advisor Mrs Hepworth is very knowledgeable and helpful. The car service was done professionally and with a quality I would expect when I think of the Lexus brand. The communication was timely and accurate. Recommend!
Helpful (0)
|Replies (0)DB
Dirk B
1 reviews | Active since Jan 2020
18 Mar 2026, 10:19
Quality car service, professional and accurate communication
I took my Lexus for a service here for the first time. The service advisor Mrs Hepworth is very knowledgeable and helpful. The car service was done professionally and with a quality I would expect when I think of the Lexus brand. The communication was timely and accurate. Recommend!
0
Replies (0)KA
Kippie A
1 reviews | Active since Jan 2020
21 Nov 2025, 09:58
Lexus MAGIC in Lynnwood Pretoria
I was truly surprised — and filled with pride — to experience such an outstanding and luxurious dealership at Lexus Halfway Lynnwood. Their service is distinctive and of the highest standard. The team impressed me with their extensive knowledge of the vehicles, and any concern I had was resolved within minutes… even the smallest questions and worries were handled with patience and expertise. Being part of the Lexus family is so much more than driving a safe and luxurious vehicle. It also comes with the reassurance of exceptional after-sales care, supported by people who genuinely live the Lexus dream. A heartfelt thank you to Gillian, who not only promises excellence but consistently delivers true Lexus magic!
Helpful (0)
|Replies (0)KA
Kippie A
1 reviews | Active since Jan 2020
21 Nov 2025, 09:58
Lexus MAGIC in Lynnwood Pretoria
I was truly surprised — and filled with pride — to experience such an outstanding and luxurious dealership at Lexus Halfway Lynnwood. Their service is distinctive and of the highest standard. The team impressed me with their extensive knowledge of the vehicles, and any concern I had was resolved within minutes… even the smallest questions and worries were handled with patience and expertise. Being part of the Lexus family is so much more than driving a safe and luxurious vehicle. It also comes with the reassurance of exceptional after-sales care, supported by people who genuinely live the Lexus dream. A heartfelt thank you to Gillian, who not only promises excellence but consistently delivers true Lexus magic!
0
Replies (0)WP
Willie P
1 reviews | Active since Jan 2020
24 Apr 2025, 08:35
Halfway Lexus Pretoria - Service
Truly next level service and facility. Warm and friendly team, all the way from the cleaners to the manager.....and o yes, great coffee!! and LFA on display at the entrance Thanks
Helpful (0)
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Pamela F
1 reviews | Active since Jan 2020
24 Jan 2022, 14:08
Bad Lexus experience
I have a 2011 lexus RX350 SE automatic. After it ran out of maintenance plan, 90000km, I discussed it with Service Manager and we agreed that these cars have a history of longevity and would see out 250000km + without significant costly issues. On the 16/09/2021 my vehicle went into lexus for its service (Full service History) at 145****m. About a month later I experienced some issues of it not going into gear and again a few days later. It corrected its self both times. I then contacted the service manager who kindly arrived with the diagnostic machine which showed up nothing. He test drove it and then apon parking it,he experienced what I was complaining about. The car was re checked and a sample of transmission fluid of 1.5 liters sent for diagnosis. The car was returned to me with no outcome, and appeared to be alright. Then on the 27/12/2021 driving to Sodwana the car transmission failed outside Middleburg on the freeway and had to be towed back to Lexus. After a further 3.5 weeks , I now have a costly R38000 to find for an apparent torque converter bush that had seized. A major job and a further 2 week wait without a car. This does not just happen to a Toyota Premium brand, where Lexus just wash their hands of the cause. The warning signs were brought to their attention before, the breakdown. I feel that they are at fault for not paying serious attention to the warning signs. The service responsibility from Lexus has deteriorated and I am seriously thinking of avoiding buying another due to this.
Helpful (0)
|Replies (0)PF
Pamela F
1 reviews | Active since Jan 2020
24 Jan 2022, 14:08
Bad Lexus experience
I have a 2011 lexus RX350 SE automatic. After it ran out of maintenance plan, 90000km, I discussed it with Service Manager and we agreed that these cars have a history of longevity and would see out 250000km + without significant costly issues. On the 16/09/2021 my vehicle went into lexus for its service (Full service History) at 145****m. About a month later I experienced some issues of it not going into gear and again a few days later. It corrected its self both times. I then contacted the service manager who kindly arrived with the diagnostic machine which showed up nothing. He test drove it and then apon parking it,he experienced what I was complaining about. The car was re checked and a sample of transmission fluid of 1.5 liters sent for diagnosis. The car was returned to me with no outcome, and appeared to be alright. Then on the 27/12/2021 driving to Sodwana the car transmission failed outside Middleburg on the freeway and had to be towed back to Lexus. After a further 3.5 weeks , I now have a costly R38000 to find for an apparent torque converter bush that had seized. A major job and a further 2 week wait without a car. This does not just happen to a Toyota Premium brand, where Lexus just wash their hands of the cause. The warning signs were brought to their attention before, the breakdown. I feel that they are at fault for not paying serious attention to the warning signs. The service responsibility from Lexus has deteriorated and I am seriously thinking of avoiding buying another due to this.
0
Replies (0)MS
Melanie S
1 reviews | Active since Jan 2020
26 Oct 2021, 08:48
Ananda from lexus poor service
Im so disappointed with Ananda from lexus !!! She was just nice to seal the deal of our car but the after sale service is non existent we are still waiting for our boot cover and tow bar our car is almost one year old We will never support you again
Helpful (0)
|Replies (0)MS
Melanie S
1 reviews | Active since Jan 2020
26 Oct 2021, 08:48
Ananda from lexus poor service
Im so disappointed with Ananda from lexus !!! She was just nice to seal the deal of our car but the after sale service is non existent we are still waiting for our boot cover and tow bar our car is almost one year old We will never support you again
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