BAD SERVICE

Item: Liberty Group South Africa
Rating: 1
Author: Good-or Bad

I've been sending emails since last week to have my banking details verified and to date nobody has taken the time to acknowledge any of my emails!

Helpful (0)

Replies (106)

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Replies (106)

Liberty Group South Africa's replyOfficial

13 Mar 2026, 15:42

Dear Client
Thank you for reaching out to us. We are unable to trace your policy using the ID number provided.

Please provide us with your policy reference number for further assistance with your complaint.
Once we have these details, we will be able to review the matter thoroughly and provide you with the appropriate support.

Please reply with the requested information at your earliest convenience.

Regards
Elroy Augustine
Specialist: Customer Relations
Relations@liberty.co.za

Best regards,

Liberty Group South Africa's reply13 Mar 2026, 15:42

Official

Dear Client
Thank you for reaching out to us. We are unable to trace your policy using the ID number provided.

Please provide us with your policy reference number for further assistance with your complaint.
Once we have these details, we will be able to review the matter thoroughly and provide you with the appropriate support.

Please reply with the requested information at your earliest convenience.

Regards
Elroy Augustine
Specialist: Customer Relations
Relations@liberty.co.za

Best regards,

GB

Good-or Bad's updateReviewer Update

15 Mar 2026, 08:42

Good day

I've sent an email and hoping to have this matter resolved confidentially ASAP.

Thanking you in advance.

GB

Good-or Bad's update15 Mar 2026, 08:42

Reviewer Update

Good day

I've sent an email and hoping to have this matter resolved confidentially ASAP.

Thanking you in advance.