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Active since May 2016
71
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Reviews
71 reviews1 month ago
BAD SERVICE
I've been sending emails since last week to have my banking details verified and to date nobody has taken the time to acknowledge any of my emails!
106 replies
1 month ago
FNB most pathetic service!!!!
The worst banking experience ever received with FNB! Requested to close my account and I'm given a hard time and sent from pillar to post having to chat to one consultant then transferred to another division and then told I need to send an email for this to be actioned! Like....what does my debt review issue have to do with me moving to another bank when I've never missed any payments from day dot and now when I've been lenient for so many months after being promised the poor service received would be sorted out and it's still not done and I want to close my account FNB feels like they own me???? I no longer want my salary transferred to this account and I choose to move my banking transactions to another bank. I await your urgent response to this as I'm truly so fedup with FNB already. I refuse to pay service fees because you choose to create all sorts of delays with me wanting to close this Aspire cheque account.
53 replies
2 months ago
Fnb the most pathetic service ever!!!!
EBUCKS....is this a credit facility added to ur account or is it a loyalty benefit for how u spend ? I'm most confused that I am continuously being given different versions as to why I'm not being rewarded ebucks! I'm done arguing and being frustrated with FNB for more than a year with the same issue that cannot be resolved so moving on and closing this account instead! Hopefully I'll receive better service from the next bank I deal with. Cheers!
53 replies
2 months ago
Horrible perfume from Eden Perfumes
Some time ago I bought a few bottles of perfume from Eden Perfumes and brought to their attention I was unhappy coz they all seemed watered down. By the time they told me to return the items it was already slightly more used as I thought maybe it's just perfumes I need to get used to. Sadly it did not happen that way and I was angry coz of my money wasted as their ads promises many good things to perfume *****s. They did not even feel it's necessary to try and redeem themselves at the time of the complaint by offering to send me something else (which would cost them nothing) but to try and win back a customer! Maybe that is something u Eden Perfumes need to learn from on how to keep ur customers happy and coming back for more. Not one single perfume gained me a complement and why? Coz it smelt watered down and smell didn't even last !
212 replies
2 months ago
MOST PATHETIC SERVICE EVER!!!! STAFF WHO LIE ALL THE TIME DISGUSTING!
I'm over FNB and their pathetic service. Constant issue with ebucks not being received! Having to explain to every ****..TOM & HARRY that acts as though they care enough to rectify their mistake on my profile is draining! Once again...I DID NOT RECEIVE MY EBUCKS! Moving on to another bank is the logical thing to do and the only reason why I have not done this sooner is TIME!
56 replies
2 months ago
Poor service
Last year Oct/Nov I submitted an updated medical script to chronic auths and seems they never acted on it accordingly as when I requested my medication I Jan this year there was an issue with supply. Now with my chronic script from my GP, I again emailed that updated script and to date I have still not received an updated medicine card which I've requested on email again last week. Why is the service so bad? Surely someone must be monitoring emails and updating paying members details accordingly???? Will I now only know the necessary administrative work from auths dept was not done when I request my next batch of chronic meds?
165 replies
4 months ago
Most pathetic service from FNB & EBUCKS TEAM
Pathetic service. It's been a year of back and forth with FNB and ebucks staff to resolve an issue. Last call and email forwarded with all requested documents to - Att: Tsholo Ref: 6977462NF This email was sent 8th Dec and today is the 22nd and up until now once again I am just being ignored. Please do not call me and refer to the reference as mentioned on my email sent on the body of this msg as that explains everything and detail and I do not wish to further explain myself to anyone again.
109 replies
4 months ago
FNB the worst service received!!!!
Service received since I've opened this current account with FNB has been nothing but shocking. Ebucks rewards always having to be queried and somebody isn't doing their job right because details on my banking profile is still not updated. Plenty call records and email communication between myself and FNB and I'm just so over having to explain myself over and over again and nothing gets done!
53 replies
4 months ago
Pathetic service from Dischem
I'm totally not impressed with service from Dischem online shop. Placed an order and when querying an ETA on my purchase 2 days after transaction was done I got called from some guy telling me he's from Dischem Boardwalk Mall and that they cannot process my order as they had no stock so a refund had to be done. This order was done and paid for last week. To date I have still not received my money paid back into my bank account! Why is it that when u make a purchase the money is immediately deducted from your bank account yet for a refund you get told it could take up to 15 days to reflect and if it doesn't then you need to contact them again!!!!????? I want my money back as in yesterday please. I don't see why I have to wait this long. Improve your system so that if there is no stock available then online it should show out of stock because if I knew that I would not have placed the order to begin with!
0 replies
5 months ago
Quick to take ur money and u gotta be to wait for it for days!!!!what nonsense is that!
Did an online purchase for the first ever time..two days later after sending a query to find out my delivery would take, I got a call from a dude at boardwalk mall summerstrand telling me they have a system glitch and will have to refund me. So where is my money at exactly. I will never use ur portal for any online purchases again.you took my money immediately as purchase was made so pls use the same haste to refund my bank account. Thank u.
0 replies
Review Distribution
5 Star
2 (2.816901408450704%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (2.816901408450704%)
1 Star
67 (94.36619718309859%)