Mogale licensing department

We, myself and my wife made an appointment via the enatis system for the renewal of our drivers licenses. We were allocated the slots 8H20 and 8H40 on 14 march 2024. We pitched at 8am and there was one long queue waiting to be served. No staff in attendance. From the people in the queue, we learned that they do not work on appointments and one of the clercs indicated that we must just wait our turn. Wonder about wonder the queue move quickly and 5 minutes past our second allocated time we got served! And it went smoothly - within about 15 minutes we were out .........Sometimes moaning and groaning is' always necessary