Knots from a Spa!!

I took my daughter and 2 nieces for a massage on Sunday the 11th November 18.The music was very loud and we could hardly hear each other speak.I asked the manager Johanna if they we always that noisy and her arrogant response to me was "didn't my girls tell you that this is a kids spa"?I told her that my problem was not with the kids but with the loud music.The music was definitely meant for her staff as they we all dancing to it. I had to hold the gown up so that my daughter could change as there was a problem with them accessing the change room.The final straw was my daughter telling me that a The****** called Nadine threw her with a gown after she was done massaging her.The staff's attitude was unprofessional and i will never subject my kids to that again.

I called the Spa yesterday 14/11/18 and lodged a complaint with the manager named Cheryl.She told me that she will look into it and call me back yesterday,I am still waiting.