Spa Day planning gone wrong...

Phoned to make a booking and was highly disappointed as they could not accommodate us with the hyperbaric treatment for this Saturday 30/11 yet we have always been going there on weekends and getting the hyperbaric treatment. The black Friday special also runs only on Weekdays. As busy professionals this is very disappointing to say the least. They also spelt my name wrong as Adelle Langman. :-(