Absolutely No Response from this Company!

Submitted an enquiry to this company more than a week ago and the automated response is ... "Our team is diligently reviewing all incoming inquiries and will ensure that we get back to you as soon as possible, typically within the next 24-48 hours (excluding weekends and public holidays."

Despite the automated response and one follow up email, there is only a deafening silence from this company.

This makes one wonder, if it takes so long merely to respond to an enquiry how long will it actually take to pay a customer for their life policy?

Perhaps the company is not accepting any new business or is no longer trading?