Active since Jul 2013
Submitted an enquiry to this company more than a week ago and the automated response is ... "Our team is diligently reviewing all incoming inquiries and will ensure that we get back to you as soon as possible, typically within the next 24-48 hours (excluding weekends and public holidays." Despite the automated response and one follow up email, there is only a deafening silence from this company. This makes one wonder, if it takes so long merely to respond to an enquiry how long will it actually take to pay a customer for their life policy? Perhaps the company is not accepting any new business or is no longer trading?
Impossible to get hold of anyone at all in Discovery Insure - I wonder if anyone actually works there. Trying to have a straight forward windscreen claim resolved is worse than pulling teeth.
The menu reflects 300 ml drafts, the waitrons say no longer available. The menu says two for one jugs on Sundays at limited hours, the waitrons say no longer available. Every time you go to the establishment you're told the credit card machines aren't working and you have to pay cash (is there a problem with paying merchant's fees)?! Either change the menu or make the items available. Is it too much to ask that the establishment purchases 300 ml glasses or mugs and sells the jugs at two for one as advertised?!
Ordered three cases of wine last week and received an sms on Friday that the order had been dispatched. As at today, four days later I have been told that the wine will be delivered "today" but cannot be advised what time so I have to have someone waiting all day to receive the delivery. I'm not sure what mode of transport is being utilised - hopefully not an ox cart. Had to telephone the courier company myself to obtain a delivery time. Won't be using this online company again.
Advertising washing machines and tumble dyers at R2,999 but as usual they are “sold out”! I bet they never had any in stock - just a ruse to lure customers to their stores. Disgraceful!
I travelled to both Durban and Cape Town earlier this week for business. On both occasions a colleague had also travelled, albeit on separate flights. Having our respective PAs handle our bookings resulted in us booking two car hire vehicles when in fact we only required one. On both occasions I asked Europcar to cancel my booking which they agreed to do without argument, question or fee! Where in today's world does any service provider neither argue nor levy a penalty for a booking not fulfilled? Europcar - you are truly a pleasure to deal with!
<p>Fault 37764 logged yesterday at 11.15. Two fibre connections installed a month ago now down for iver 24 hours. Mweb say they rely on Fibrehoods to attend to the problem at the earliest on Monday - 72 hours later. Etienne Cloete, the head of tech services is untouchable and they won't give out his contact details. I have to wait for at least 3 days to have the fault looked at (not necessarily resolved!) City Power is more reliable than Mweb. What a circus!</p>
<p>Vumatel and Fibrehoods are the most useless fibre service providers you will ever find. A fault for 2 fibre installations was logged yesterday at MWeb. 24 hours later and no technician has even been assigned. Fibrehoods does not work on weekends! Vumatel can't assist even though they own Fibrehoods! Do not us the services of Mweb, Vatel or or Fibrehoods if you can possibly avoid them! Disgraceful!</p>
<p>Tried to telephone them to make a reservation and nobody bothers to answer the phone. Clearly too busy and popular to bother.</p>
First I paid for a security lock for my gate and it took two weeks for ADT to supply as they were \Out of Stock"- seriously?!<br> <br> Then I was promised 2 months free cover and they debited my account.<br> <br> Then trying to get someone to contact me is impossible.<br> <br> Pathetic! """
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