Unhappy with Lifestyle furniture and appliances stores in wonderpark.

i did a laybye on a fridge and wardrobe in L furn & appliance in wonderpark nov 2016, up until november 2017 when I went to finish up paying up, and fetch my furniture of which i had already paid R11 499 for and found that there was a new manager who told me they will not be able to pay mer or give me what vwas initially agreed on my fridge and wadrobe. in 26/02/2018nI wrote a letter to them to refund me , until to date they havent contacted me or even paid me a cent