LIFESTYLE LINEN in Parow has no customer service

Went to Lifestyle on Saturday morning (16 April 2016). Lady behind counter asked if she can assist me. I said yes I need assistance in obtaining material in order to make duvet covers for winter. This all happened while she was cutting another customers' material. She said I must have a look myself and just showed with her head where the shelves are. Asked another assistant. He took me to the same lady. The way she spoke to me before customers was not acceptable. Went to manager who told me to wait because he is busy with something - then he went out of the shop. After 5 minutes I left the shop empty handed. In a time like today I would expect retail outlets to concentrate on client service. I went to another shop and spent R3000 on material.