Lilliputs Toys Disappoints

My little sister had an assignment for school, the school provided for a letter to attest to them having to do the assignment. I understand some businesses dont allow the taking of videos however there was a way in which the matter could be handled, she was utterly disrespectful and not interested , she didnt even read the letter and explain company protocol but rather proceded to dimiss them with a “no” in a very harsh tone.