Awful place!!! Stay away!!!!

DO NOT USE this property to stay for a holiday. You will be greatly disappointed left standing at a locked door and someone else in the apartment. Terrible people to deal with. Paid in full and on arrival place was occupied by someone else. They refuse to refund us and to cap it all with no explanation. Never had the change to even enter the property. They sell this to multiple people and charge all. Hotels.com was not helpful at all. Blindly accepted owner's story. To date no explanation as why we were not allowed into property.