LE
Linex Express
Unclaimed Business
LE
Linex Express
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Linex Express
Linex Express has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Linex Express across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceQO
Qaasim O
1 reviews | Active since Jan 2020
18 Feb 2026, 06:27
Absolute Disgrace – 2+ Weeks, Zero Communication, Zero Accountability
This has been one of the most frustrating delivery experiences I’ve ever had. I placed my order on 2 February. It has now been over two weeks and my parcel is still not delivered. Tracking showed “customs clearance completed” in Johannesburg. Yet DPD claims they have not received the parcel from LINEX. After chasing for answers (because nobody bothers to update customers), LINEX suddenly says they only received a declaration for inspection on Monday, it was released yesterday/today, they might fetch it today or tomorrow, and then delivery will take another 3–5 days. So let me get this straight: • Customs cleared. • Then apparently inspected. • Then released. • Then maybe collected. • Then another week for delivery. And at no point did anyone proactively communicate any of this. Not a single update. Not a single explanation. Nothing. Customers should not have to beg for information about parcels that are already sitting in your network. If customs delays are outside your control, fine. Communication is NOT outside your control. The silence, the inconsistency between tracking updates and what your agents say, and the complete lack of ownership is unacceptable. Two logistics companies involved and yet no one seems to know where the parcel physically is or when it will actually move. This is poor service. This is poor coordination. And this is exactly why customers lose trust.
Helpful (0)
|Replies (0)QO
Qaasim O
1 reviews | Active since Jan 2020
18 Feb 2026, 06:27
Absolute Disgrace – 2+ Weeks, Zero Communication, Zero Accountability
This has been one of the most frustrating delivery experiences I’ve ever had. I placed my order on 2 February. It has now been over two weeks and my parcel is still not delivered. Tracking showed “customs clearance completed” in Johannesburg. Yet DPD claims they have not received the parcel from LINEX. After chasing for answers (because nobody bothers to update customers), LINEX suddenly says they only received a declaration for inspection on Monday, it was released yesterday/today, they might fetch it today or tomorrow, and then delivery will take another 3–5 days. So let me get this straight: • Customs cleared. • Then apparently inspected. • Then released. • Then maybe collected. • Then another week for delivery. And at no point did anyone proactively communicate any of this. Not a single update. Not a single explanation. Nothing. Customers should not have to beg for information about parcels that are already sitting in your network. If customs delays are outside your control, fine. Communication is NOT outside your control. The silence, the inconsistency between tracking updates and what your agents say, and the complete lack of ownership is unacceptable. Two logistics companies involved and yet no one seems to know where the parcel physically is or when it will actually move. This is poor service. This is poor coordination. And this is exactly why customers lose trust.
0
Replies (0)CH
LF
Lu-handri Fourie
1 reviews | Active since Jan 2020
21 Dec 2024, 10:45
Online Duties and Tax
Review of Linex via Temu I recently had the unfortunate experience of using Linex for a delivery from Temu, and I must say, it was incredibly frustrating. The customs and duty process was an absolute nightmare, riddled with inefficiencies and delays. It felt like they had no clear system in place, leaving me constantly chasing updates and answers. What made matters worse was their lack of willingness to assist in sorting out problems. The customer service team was unhelpful and seemed disinterested in resolving the issues I faced. Communication was poor, and I felt completely unsupported throughout the process. If you’re considering using Linex, especially via Temu, I would strongly advise against it unless you’re prepared for a lot of hassle and frustration. so my advise will be to use temu if this is their go to people.
Helpful (0)
|Replies (0)LF
Lu-handri Fourie
1 reviews | Active since Jan 2020
21 Dec 2024, 10:45
Online Duties and Tax
Review of Linex via Temu I recently had the unfortunate experience of using Linex for a delivery from Temu, and I must say, it was incredibly frustrating. The customs and duty process was an absolute nightmare, riddled with inefficiencies and delays. It felt like they had no clear system in place, leaving me constantly chasing updates and answers. What made matters worse was their lack of willingness to assist in sorting out problems. The customer service team was unhelpful and seemed disinterested in resolving the issues I faced. Communication was poor, and I felt completely unsupported throughout the process. If you’re considering using Linex, especially via Temu, I would strongly advise against it unless you’re prepared for a lot of hassle and frustration. so my advise will be to use temu if this is their go to people.
0
Replies (0)CF
Christie F
1 reviews | Active since Jan 2020
11 Jul 2019, 16:14
Linex Solutions
Lost my parcel, no feedback, emails are being ignored. They don't accept liability, not even an apology. Very poor service!!!
Helpful (0)
|Replies (0)CF
Christie F
1 reviews | Active since Jan 2020
11 Jul 2019, 16:14
Linex Solutions
Lost my parcel, no feedback, emails are being ignored. They don't accept liability, not even an apology. Very poor service!!!
0
Replies (0)LZ