***********, Lies and will attempt to bully you into making silly decisions as well as keep (*****) your money and not deliver the service you paid for

This lady is absolutely horrible, I might have had a different review if she had been willing to take responsibility for not delivering on what we paid her R9000 for. Instead she gave a rude unprofessional response. We paid her to assist with Visa for Spain after we were having trouble, she **** the entire time, wasted time we had despite sending all the information early enough for submission, said she couldn't get a biometric appointment for 2 weeks (which I managed to get in 1 working day after), then tried to bully me into submitting mismatching documents on the day she finally sent us for biometrics. When I refused and asked for a refund she resorted to insults and a further attempts to hold onto the money we paid her. She has very little integrity if any, horrible customer service and borders on thievery as she refuses to refund us our money.