Pathetic Service

I no longer service my car there because a mere standard service of oil change take the whole day.You leave the car in the morning 7:00am and you get no correspondence from them the whole day and when you try to get hold of them when it's getting late just before they knock off no one answers their phone and when they do finally answer they tell you to come collect your car and when you get there it's not even ready for collection and still in the workshop not forgetting its now late and it seems everyone is now leaving their workstations. Level of service is really pathetic and I would never recommend it to anyone.