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LisaCars
Claimed Business
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Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, LisaCars delivers a strong sales and purchase experience with customers consistently praising named sales consultants for making the buying process seamless and stress-free. Staff Professionalism (4.3) and the Sales & Purchase Experience (4.2) are clear strengths. However, recurring concerns around vehicle quality after purchase and a lack of after-sales support represent significant risks that tarnish an otherwise positive reputation.
Top Strengths:
- •Staff Professionalism & Conduct: Customers consistently name specific staff members like Desmond, Banele, Luke, and Ronald, praising them as friendly, professional, patient, and genuinely invested in helping buyers find the right vehicle.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#27
in Car Dealerships
NPS Score
27
Recommended: Likely
Review Distribution
4.7|55 Reviews
May '25 - Apr '26
5(89.4%)
4(4.3%)
3(0%)
2(0%)
1(6.4%)
5(89.4%)
4(4.3%)
3(0%)
2(0%)
1(6.4%)
Recent reviews (55)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Jeremy van der Struys
1 reviews | Active since Jan 2020
23 Dec 2025, 11:28
Professional, upfront, and refreshingly honest
I’ve just purchased my new car from LisaCars and I honestly can’t fault the experience. From the moment we arrived to view the car right through to collection, the service was excellent. The manager, Luke, was professional, upfront, and refreshingly honest and straightforward about the car, which made the whole process stress free and easy. I’m extremely happy with my new car and would happily recommend LisaCars
Helpful (0)
|Replies (0)JvdS
Jeremy van der Struys
1 reviews | Active since Jan 2020
23 Dec 2025, 11:28
Professional, upfront, and refreshingly honest
I’ve just purchased my new car from LisaCars and I honestly can’t fault the experience. From the moment we arrived to view the car right through to collection, the service was excellent. The manager, Luke, was professional, upfront, and refreshingly honest and straightforward about the car, which made the whole process stress free and easy. I’m extremely happy with my new car and would happily recommend LisaCars
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Replies (0)CM
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