LIT CREATIONS did shoddy work & wouldnot refund me

I pd a deposit to LIT Creations to create a corporate identity for me.I did however already have an existing logo but I wanted to add two words to the logo.LIT quoted me R7460 for Website design, email signatures etc.The amendment of the logo was not priced as they would not need to DESIGN the logo from scratch. <br> 1st thing to do was to amend the logo.Jamie sent me a sample of the amended logo.I wasn't happy with it because the words were small and wouldn't be visible on small items like a bus.card.I sent an email explaining this,she did a 2nd version, which was almost identical to the first. I called & explained.I requested that the process be sped up, as this had taken 3 weeks at this point. He response was curt, implying that I should be mindful of the fact that they did not charge me for the logo. the 3rd version came back no different after an 11 day wait.At this point I requested a full refund of my R4788 deposit. Jamie indicated that I would get a partial deposit because of the design work completed. I wrote them, with reasons, saying I would not accept a partial deposit because they had done nothing for me.They gave me a partial refund anyway and refuse to engage me further