1 reviews | Active since Member
My colleague and I booked DBB accommodation for 2 nights at Little Switzerland Resort, for a routine business trip to the Drakensberg. We encountered many unexpected challenges in our work from day one, which led to a late night arrival at the resort, and an extended stay over a long weekend, when no other accommodation could be found. On our first night, we were greeted unexpectedly with meals waiting in our rooms - we had given up on getting supper as restaurants in the area had already closed. Then the reservations staff at Little Switzerland bent over backwards to accommodate our request to extend our booking at short notice, even though they were fully booked. Furthermore, the service of the restaurant and other staff, made our stay most pleasant, and we enjoyed their homely interaction with us throughout the 5 days. We travel on business often, and on this trip we were truly accommodated with exceptional, outstanding service! Well done, Chris and all your staff.