Little Things We Love online baby boutique - Stay away!!!!

I placed and paid for and order through the online shop on 16/01/2020. Shortly thereafter I received an email confirming my order, with a tracking number for the courier. Up until today, 23/01/2020 I have not received my parcel or ANY feedback. I made contact with the courier on 22/01/2020 whom informed that no parcel had been booked with them up untilsuch date. I have emailed, phoned, sent WhatsApp messages - all of which are left unanswered. I noticed similar complaints on the Facebook review page. Stay away from this store!!!