Formal Complaint – Unauthorized Removal and Loss of Tenant Property Live Easy Apartments Steve Biko in Pretoria

Formal Complaint – Unauthorized Removal and Loss of Tenant Property

This serves as a formal complaint regarding Live Easy Apartments (Steve Biko)in Pretoria.

Upon returning to my paid accommodation in January, I discovered that my personal belongings had been removed from the unit without prior notice, consent, or lawful justification. Several items were damaged, and others were missing, including clothing stored in the wardrobe.

The unauthorized removal and loss of property raise serious concerns regarding tenant rights, duty of care, and management accountability. Multiple written requests for clarification have been submitted to management; however, no satisfactory explanation or resolution has been provided.

Additional concerns include:

Poor hygiene conditions, including pest infestation.

Questionable electricity billing practices, as prepaid units deplete unusually quickly.

Inadequate soundproofing.

Unprofessional and disrespectful conduct from staff and management.

The cumulative impact of these issues has caused financial damages and distress. I request urgent intervention and a formal response from management to address both the loss of property and the overall living conditions.

This complaint is submitted anonymously to protect my privacy.