Bad Bed Service

I believe this business is a fly by night. I made a laybuy for one of their beds in 2020. In December after making a deposit I called them for confirmation of receipt and a settlement but I could not get a hold of them. I called again in January 2021 because I thought when I called in December they already closed for holidays still the was no answer. I then googled and found numbers I should call I called my call was not answered , I then wrote a message and WhatsApp message since it was a cell number. My WhatsApp was responding to by someone named Tiaan who asked for proof of purchase and payment I sent and told him I wanted to settle to advise of a way forward he did not respond I sent a follow-up message to date has not responded.I do not know what to do and want my money. I believe I was conned.