1 reviews | Active since Member
I cannot believe the audacity of this company! My view of so called honest people has changed drastically. I ordered a mauve-coloured infinity dress from Storm Haussman, through Michelle Wright on Facebook. She told me to pay the money in Storm's account before she can start making the dress. Stupid me, paid the whole amount! The dress was sent to me, but in a purple colour, too small and too long as well, even after l send my correct measurements. She implied that l am lying and that it is not the dress she send me. She even went so far as saying its my camera that makes the dress look purple. She later edited the photo l send her, so that the dress looks mauve. My skin tone and my white duvet is now yellow!! She send me a picture of a mauve coloured dress, but in the mirror image on her facebook site, (with natural light you can clearly see, its purple). I send the dress back and gave her the tracking number. The dress has arrived at the Table View post office on 8 August. I tracked it and told her to just fetch it there. She told Michelle that the dress is not there, after l phoned the Post Office and got confirmation that it is indeed there. Michelle does not even acknowledge my problem even though l ordered from her! She copied a profile photo of my family and zoomed in on my sister-in-law, and asked if it was me! It's actually deplorable to what ends these people will go to shift the blame!! She said l have to take it up with Storm. If only Storm would get back to me. Now l am at my whit's end, with no dress and no money. How is this possible. I have a legal right of 7 days cooling off period if l am not satisfied with my online purchases. I send the dress back the morning after l received it. I am so disappointed. My sister's wedding is on the 23rd of September (3 weeks from now) and l cannot buy a new dress, because l'm waiting for my money. Because of her behaviour, my sister's wedding will be ruined. Does she not care or is this the reality of how she operates in her business? Shame on her.
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