TrustIndex
0
Ranking
#9
in Banking
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hi I recently took a loan with you. I was at your branch earlier today to finalize the loan. I had straight out TOLD THE LADY ASSISTING ME THAT I DO NOT WISH TO SWITCH TO CAPITEC! I want to stay with my bank as this will inconvenient me several ways. 1. This means I will have to switch all my debit orders to capitec 2. My salary will now be paid late Can this be redone? Also I would like to lodge a formal complaint, please advise of necessary steps
1 reviews | Active since Jan 2020
Hi I recently took a loan with you. I was at your branch earlier today to finalize the loan. I had straight out TOLD THE LADY ASSISTING ME THAT I DO NOT WISH TO SWITCH TO CAPITEC! I want to stay with my bank as this will inconvenient me several ways. 1. This means I will have to switch all my debit orders to capitec 2. My salary will now be paid late Can this be redone? Also I would like to lodge a formal complaint, please advise of necessary steps