Lock Boys is a ****! They tell you its R295 then it costs R2190!

I am only 19 years old and recently had a terrible experience with Lock Boys. I locked my keys in my car and called them for help. On the phone, they told me the total cost would be R295. At no point did they explain that this was only a call‑out fee or that there would be additional charges. When the technician arrived, they did not provide an invoice, did not disclose the full cost before unlocking my car, and simply went ahead with the job. After a one‑minute unlock on a standard car, they demanded R2190. This is outrageous and completely disproportionate. Their SMS message said “Call out is R295 and there might be additional costs the technician can decide.” But according to the Consumer Protection Act, service providers must give customers a proper estimate upfront and obtain consent before proceeding. Hiding behind vague wording and then springing excessive charges afterward is deceptive and ********. Lock Boys failed to comply with basic consumer rights: - No upfront disclosure of the full cost. - No invoice or written breakdown of charges. - Misleading representation of the “total cost.” This company’s practices are exploitative and dishonest. I strongly advise others never to contact Lock Boys. They disregard the Consumer Protection Act and take advantage of customers in vulnerable situations.