Locksmith services
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Locksmith services has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Locksmith services across 18 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I needed a locksmith and phoned 24/7 locksmith services. They then sent the locksmith Nardie Greoenwald to my residence. This person drilled open my front door and broke the lock of the safety gate. I asked him if this how locksmiths open doors since I have no experience with locksmiths. He assured me that this was the only way to open the door and the safety gate. Before even assessing anything, he asked if I needed the locks replaced, I said please just open up I will deal with that later. I paid him R2000 after he completed the job. He refused to leave me premises before payment reflected in his account. I told him this was not good business practice yet I accepted and comp****. My problem is that I now have two broken locks that I need to fix. Upon inquiries to replace this I learned that the locksmith should not have damaged my locks and that breaking locks and damaging them should have been his last resort which it was not. It was his first and only option. I brought this to his attention however he said I agreed to him breaking my locks. I responded that I did agree to this because I trusted him as the expert in an emergency situation and he advised me that this was the only option. I have since found out that this was not the only option. He then advised me to phone the call centre for complaints, knowing that the call centre is not a managing agent but merely puts customers and service providers in touch with each other. I did not know this at the time and only found this out on Monday 10 November when I phoned the call centre. The call centre agent explained to me that they are not a company and they only assign locksmiths when customers phone. He then argued with me when I told him they never explained their operating procedures. He then directed my complaint to the locksmith and abruptly ended the call mid-conversation when I told him I have proof that I never received any message outlining their procedures.
1 reviews | Active since Jan 2020
I needed a locksmith and phoned 24/7 locksmith services. They then sent the locksmith Nardie Greoenwald to my residence. This person drilled open my front door and broke the lock of the safety gate. I asked him if this how locksmiths open doors since I have no experience with locksmiths. He assured me that this was the only way to open the door and the safety gate. Before even assessing anything, he asked if I needed the locks replaced, I said please just open up I will deal with that later. I paid him R2000 after he completed the job. He refused to leave me premises before payment reflected in his account. I told him this was not good business practice yet I accepted and comp****. My problem is that I now have two broken locks that I need to fix. Upon inquiries to replace this I learned that the locksmith should not have damaged my locks and that breaking locks and damaging them should have been his last resort which it was not. It was his first and only option. I brought this to his attention however he said I agreed to him breaking my locks. I responded that I did agree to this because I trusted him as the expert in an emergency situation and he advised me that this was the only option. I have since found out that this was not the only option. He then advised me to phone the call centre for complaints, knowing that the call centre is not a managing agent but merely puts customers and service providers in touch with each other. I did not know this at the time and only found this out on Monday 10 November when I phoned the call centre. The call centre agent explained to me that they are not a company and they only assign locksmiths when customers phone. He then argued with me when I told him they never explained their operating procedures. He then directed my complaint to the locksmith and abruptly ended the call mid-conversation when I told him I have proof that I never received any message outlining their procedures.
1 reviews | Active since Jan 2020
WENT TO DEONS LOCKSMITH ON ONTDEKKERS ROODEPOORT. WHITE WOMAN GREY HAIR WITH GLASSES I THINK HER NAME WAS JOYCE SHE WAS SO RUDE , SHE DIDNT GREET WAS SO UNHELPFUL. LOOKS LIKE SHE DONT LIKE SKIN COLOUR PEOPLE. SHE WAS PLAIN SIMPLE ****** ! 🙄 WHY BE OPEN IF YOU LIKE WHITE PEOPLE ONLY ?🤷♀️
1 reviews | Active since Jan 2020
WENT TO DEONS LOCKSMITH ON ONTDEKKERS ROODEPOORT. WHITE WOMAN GREY HAIR WITH GLASSES I THINK HER NAME WAS JOYCE SHE WAS SO RUDE , SHE DIDNT GREET WAS SO UNHELPFUL. LOOKS LIKE SHE DONT LIKE SKIN COLOUR PEOPLE. SHE WAS PLAIN SIMPLE ****** ! 🙄 WHY BE OPEN IF YOU LIKE WHITE PEOPLE ONLY ?🤷♀️
1 reviews | Active since Jan 2020
Am so disappointed on the service i received frm locksmirth after damaging my car on 10th Septermber till today no feed back yet but they requested for a Quote.Kindly advised when are you fixing my car!! SOS Service #301056944
1 reviews | Active since Jan 2020
Am so disappointed on the service i received frm locksmirth after damaging my car on 10th Septermber till today no feed back yet but they requested for a Quote.Kindly advised when are you fixing my car!! SOS Service #301056944
1 reviews | Active since Jan 2020
NO - I don't want to put ANY star ratings. Durban North Locksmiths must be the MOST unprofessional company in Durban. I called them out to redo about 5 locks in my home. They did a SHOCKING job so much so that when I pulled the doors to my cupboard it just fell open. Called them in within 36 hours (they could not forget that they had worked on it but they tried to get out of it by telling me they don't remember and had no record because I needed to keep the little dirty receipt they give me at the end of the **** job they did - would you keep it???). The locks break again - this time, they don't even lock. I go travelling and now need to call them back 1 week later. Now they say, I need to definitely give them the confirmation of work they did initially. I call to explain and ask for their support to please come and fix the locks so that they work. I have NEVER had such poor, service and workmanship along with the most arrogant receptionist I have ever had the misfortune of experiencing. Her rude, sarcastic, unhelpful and arrogant tone was enough for me to take time (I don't have) to tell the whole world about this company. DON'T USE THEM, if you want to have calm in your life!
1 reviews | Active since Jan 2020
NO - I don't want to put ANY star ratings. Durban North Locksmiths must be the MOST unprofessional company in Durban. I called them out to redo about 5 locks in my home. They did a SHOCKING job so much so that when I pulled the doors to my cupboard it just fell open. Called them in within 36 hours (they could not forget that they had worked on it but they tried to get out of it by telling me they don't remember and had no record because I needed to keep the little dirty receipt they give me at the end of the **** job they did - would you keep it???). The locks break again - this time, they don't even lock. I go travelling and now need to call them back 1 week later. Now they say, I need to definitely give them the confirmation of work they did initially. I call to explain and ask for their support to please come and fix the locks so that they work. I have NEVER had such poor, service and workmanship along with the most arrogant receptionist I have ever had the misfortune of experiencing. Her rude, sarcastic, unhelpful and arrogant tone was enough for me to take time (I don't have) to tell the whole world about this company. DON'T USE THEM, if you want to have calm in your life!
1 reviews | Active since Jan 2020
I would like to write a review about MiWay Insurance. As a first time user of their locksmith services I take off my hat for such a very good service and as well salute Tshegofatso Penelope Leshiba for an excellent and friendly service rendered.
1 reviews | Active since Jan 2020
I would like to write a review about MiWay Insurance. As a first time user of their locksmith services I take off my hat for such a very good service and as well salute Tshegofatso Penelope Leshiba for an excellent and friendly service rendered.
1 reviews | Active since Jan 2020
Imagine pay a whole of R4000 without receiving the serving that was promised. They were suppose to fix my truck ignition year 2020 and they never payed it back nor fix the truck ignition however they still took the money without providing the service. Jabulane Nene
1 reviews | Active since Jan 2020
Imagine pay a whole of R4000 without receiving the serving that was promised. They were suppose to fix my truck ignition year 2020 and they never payed it back nor fix the truck ignition however they still took the money without providing the service. Jabulane Nene
1 reviews | Active since Jan 2020
On Wednesday the 15 June 2022, I had a bad experience. My house keys broke as I was opening the door. I then called locksmith, they asked for my location. I asked them for a quote and they never gave me. So they sent one of their guys...I asked him before he left midrand for the price and he never gave me he said his prices are affordable . So he got to my house in Kempton park. When he arrived I had already removed the door handles. He unhooked the door and damaged the lock system. After that he sent me an invoice of R1595😭😭😭, I didn't have that kind of money, I asked for my brother and the lock smith guy started threatening me because he could see that I was struggling to put the money together. I said to him I asked you for a quote prior to avoid such and you refused to quote me nor giving me your prices. I managed to raise funds. He left my locking system damaged and never even attached my handles. I ended up asking a neighbor of mine to clean up the lock Smith's mess. Immediately I reported the matter to lock smith and they said they would attend to the matter on the the following morning....till now no one has even tried to contact me
1 reviews | Active since Jan 2020
On Wednesday the 15 June 2022, I had a bad experience. My house keys broke as I was opening the door. I then called locksmith, they asked for my location. I asked them for a quote and they never gave me. So they sent one of their guys...I asked him before he left midrand for the price and he never gave me he said his prices are affordable . So he got to my house in Kempton park. When he arrived I had already removed the door handles. He unhooked the door and damaged the lock system. After that he sent me an invoice of R1595😭😭😭, I didn't have that kind of money, I asked for my brother and the lock smith guy started threatening me because he could see that I was struggling to put the money together. I said to him I asked you for a quote prior to avoid such and you refused to quote me nor giving me your prices. I managed to raise funds. He left my locking system damaged and never even attached my handles. I ended up asking a neighbor of mine to clean up the lock Smith's mess. Immediately I reported the matter to lock smith and they said they would attend to the matter on the the following morning....till now no one has even tried to contact me
1 reviews | Active since Jan 2020
Locksmith Kempton Park is a despicable company! DO NOT USE THIS SERVICE! They charged R3000 to replace a gate lock then the lock did not work properly and 8 days later after being given the run around they have still not returned to fix it. Truly bad service and a complete rip off.
1 reviews | Active since Jan 2020
Locksmith Kempton Park is a despicable company! DO NOT USE THIS SERVICE! They charged R3000 to replace a gate lock then the lock did not work properly and 8 days later after being given the run around they have still not returned to fix it. Truly bad service and a complete rip off.
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