LS
Lodge stay
Unclaimed Business
LS
Lodge stay
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAJ
Austin J
1 reviews | Active since Jan 2020
9 Jan 2024, 18:06
Pay back my money
Subject: Urgent: Resolution Needed for Unresolved Refund and Cancellation Issue Dear Peach Short Stays I trust this email finds you well. My name is Austin, and I am writing to express my deep dissatisfaction with the recent experience I have encountered regarding my reservation. I have reached out to Booking.com multiple times, as advised by your team, concerning the refund for my cancelled reservation. Unfortunately, Booking.com has informed me that they have not yet received a response from your end regarding the refund. This situation is incredibly frustrating, as not only have I been charged a cancellation fee for a reservation that was cancelled on your end, but I am now forced to chase after my own money. This is both unprofessional and unacceptable. I kindly request immediate clarification on when the refund will be processed, as it has been over a month since this issue arose. I emphasize the urgency of this matter, and if it is not resolved promptly, I will be compelled to take further action to address this ongoing inconvenience. Moreover, I would like to inform you that I plan to share my experience on prominent review platforms such as Booking.com and Hellopeter, detailing the unsatisfactory service and the need for me to pursue my own refund. I appreciate your prompt attention to this matter and expect a resolution at the earliest. Your cooperation in resolving this issue is crucial to maintaining trust and customer satisfaction. Thank you for your understanding and prompt action. Sincerely, Austin Jaars +27 72 224 1631
Helpful (0)
|Replies (0)AJ
Austin J
1 reviews | Active since Jan 2020
9 Jan 2024, 18:06
Pay back my money
Subject: Urgent: Resolution Needed for Unresolved Refund and Cancellation Issue Dear Peach Short Stays I trust this email finds you well. My name is Austin, and I am writing to express my deep dissatisfaction with the recent experience I have encountered regarding my reservation. I have reached out to Booking.com multiple times, as advised by your team, concerning the refund for my cancelled reservation. Unfortunately, Booking.com has informed me that they have not yet received a response from your end regarding the refund. This situation is incredibly frustrating, as not only have I been charged a cancellation fee for a reservation that was cancelled on your end, but I am now forced to chase after my own money. This is both unprofessional and unacceptable. I kindly request immediate clarification on when the refund will be processed, as it has been over a month since this issue arose. I emphasize the urgency of this matter, and if it is not resolved promptly, I will be compelled to take further action to address this ongoing inconvenience. Moreover, I would like to inform you that I plan to share my experience on prominent review platforms such as Booking.com and Hellopeter, detailing the unsatisfactory service and the need for me to pursue my own refund. I appreciate your prompt attention to this matter and expect a resolution at the earliest. Your cooperation in resolving this issue is crucial to maintaining trust and customer satisfaction. Thank you for your understanding and prompt action. Sincerely, Austin Jaars +27 72 224 1631
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Replies (0)MT