Loftus Versfeld negligence and can cause life's of people

I was is a lift accident in 2008, I fell 13 floors and is now on disability at home. I have epilepsy, major depression disorder, anxiety etc. I am on medication since. I went to Loftus to check the Springboks just before they left to China for the world cup in August 2019. That day the lift fell in the middle of the floor and we stuck for more the 2 hours. I got an attack in the lift and could not breath, there was a Dr in the lift and she tried to help me and the last thing I heard was that we are loosing her, her heart rate and pulse is going down. After that I was out and when I opened my eyes I was in hospital. I received letters from the ambulance company that they are handing me over to the lawyers, i then explained to them that my medical aid is paying for ambulance and they told me that they are not contracted with my medical aid. After the incident I was in pain, fear, anxiety etc. And did not even wanted to go out of the house but I need to go to Dr and chiropractor. People took videos and send it to my husband, when I saw the videos I saw myself dead. I send all the info to my lawyers and they refuse to pay for the ambulance, chiropractor, medical bills etc. There was people that complained and said this is not the 1st time that things like that with the lift issue happened and because of that Loftus must make sure they have people on standby or fix whatever they need to do, because people will die there.