Avoid Lombard Tyres – Careless Workmanship and Zero Accountability

I would strongly advise against using Lombard Tyres in Blairgowrie.

I had 4 brand new tyres fitted to my vehicle, and during the process, the staff also inspected my spare wheel and fitted the tyre onto a BRAND NEW rim so that all 5 wheels would be ready for use. What should have been a simple and professional job turned into an incredibly frustrating experience.

While fitting the tyre onto my spare wheel, they damaged the BRAND NEW rim through careless handling. In addition to that, they also scratched another rim on my vehicle with their tyre spinning machine, leaving visible damage that was clearly caused while the car was in their care.

This was not wear and tear - this was damage caused directly by negligence and poor workmanship.

When I returned to the branch to raise the issue, the experience became even worse. The branch manager was dismissive, extremely rude, and showed no regard for customer service. There was no accountability, no professionalism, and no attempt to resolve the matter. Instead of taking responsibility for the damage caused, the issue was simply brushed aside.

It is unacceptable to pay for a service, have your property damaged through careless workmanship, and then be treated with complete disrespect when trying to resolve the issue.

Based on my experience, I would not recommend Lombard Tyres to anyone. Poor workmanship, damaged property, careless handling, and shocking customer service.