LT
Lombard Tyres
Claimed Business
LT
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
50
Recommended: Very Likely
Review Distribution
3.1|7 Reviews
Jun '25 - May '26
5(42.9%)
4(14.3%)
3(0%)
2(0%)
1(42.9%)
5(42.9%)
4(14.3%)
3(0%)
2(0%)
1(42.9%)
Frequently Asked Questions About Lombard Tyres
Lombard Tyres has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Lombard Tyres across 81 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
MvdW M
1 reviews | Active since Jan 2020
28 Jan 2026, 12:40
Poor quality products and Poor customer service to rectify the situation
I purchased FOUR in-house branded tyres from LOMBARD Tyres, on a Black Friday special 2023. The tires started disintegrating after a couple of months after purchasing the 'in-house' brand, KHUMO Spoke to branch manager at Randburg branch where the installation was done. He 'measured' the wear and tear at the time of complaint and submitted the information to the Sales Manager. The feedback provided from the Sales Manager - Pay R1000 per tyre (for thread used up to that date of complaint) and they will replace all four tyres. I escalated the complaint to the Sales Manager for review. This is unacceptable - the disintegration is not because of my doing, and the Sales manager at Lombard Tyres admitted this, HOWEVER - the feedback from the Chinese manufacturer is - it is not a manufacturer's fault - it is 'normal' wear and tear !!!!! There are literally gaps where pieces of rubber was falling out in chunks. The Sales manager promised to call me back after 'Black Friday' rush 2025 - but DOLOLO . . . . It is 2026 now and NO REPLY.
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MvdW M
1 reviews | Active since Jan 2020
28 Jan 2026, 12:40
Poor quality products and Poor customer service to rectify the situation
I purchased FOUR in-house branded tyres from LOMBARD Tyres, on a Black Friday special 2023. The tires started disintegrating after a couple of months after purchasing the 'in-house' brand, KHUMO Spoke to branch manager at Randburg branch where the installation was done. He 'measured' the wear and tear at the time of complaint and submitted the information to the Sales Manager. The feedback provided from the Sales Manager - Pay R1000 per tyre (for thread used up to that date of complaint) and they will replace all four tyres. I escalated the complaint to the Sales Manager for review. This is unacceptable - the disintegration is not because of my doing, and the Sales manager at Lombard Tyres admitted this, HOWEVER - the feedback from the Chinese manufacturer is - it is not a manufacturer's fault - it is 'normal' wear and tear !!!!! There are literally gaps where pieces of rubber was falling out in chunks. The Sales manager promised to call me back after 'Black Friday' rush 2025 - but DOLOLO . . . . It is 2026 now and NO REPLY.
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Phillip D
1 reviews | Active since Jan 2020
10 Dec 2025, 07:44
BAD SERVICE AT LOMBARD TYRES POTCHEFSTROOM
Subject: Formal Claim – Faulty Battery (Technical Report Attached) This is regarding the faulty battery purchased at Lombard Tyres, Potchefstroom. Please note the following: 1. The person you referred to is my daughter, Susa, not my wife [1]. 2. The faulty battery has already been recycled and is therefore not recoverable [2]. 3. Attached is the technical report from Jaun Erasmus (Le****), which confirms the battery was defective (dead cell, incorrect fitment, and replacement required) [3]. 4. The report further shows the battery was undersized for the vehicle (628 fitted instead of 639), loose in its bracket, and failed testing with a dead cell [4]. 5. In terms of the Consumer Protection Act (South Africa), suppliers remain liable for defective goods at point of sale, regardless of subsequent recycling [5]. 6. The defect contravenes BMP (Battery Manufacturing Practices) and ISO 9001 quality management principles, which require correct specification, fitment, and performance standards [6]. I therefore expect the claim to be honoured and the faulty battery refunded in full. The defect was established and documented before recycling, and liability cannot be avoided. Please arrange for settlement accordingly. Kind regards, Phillip J. van Dyk Retired Colonel, SANDF Legal Strategist | Heritage Archivist | Studio Glass Artist Potchefstroom, North West Province, South Africa 📧 vandykpj@jenny.co.za 📞 084 058 6765 🏦 Banking Details (for settlement): • Account Holder: Phillippus Van Dyk • Account Number: 1090231148 • Account Type: Current Account (CA) • Bank Name: Nedbank • Branch Code: 198765 ________________________________________ 📑 References [1] Correction of misstatement in Pierre Loock’s email (wife vs. daughter). [2] Battery already recycled, not recoverable. [3] Technical report by Jaun Erasmus (Le****), dated 26 November 2025. [4] Report findings: undersized battery (628 vs. 639), loose bracket, dead cell. [5] Consumer Protection Act (South Africa), supplier liability for defective goods at point of sale. [6] BMP (Battery Manufacturing Practices) and ISO 9001 principles on specification, fitment, and performance compliance.
Helpful (0)
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Phillip D
1 reviews | Active since Jan 2020
10 Dec 2025, 07:44
BAD SERVICE AT LOMBARD TYRES POTCHEFSTROOM
Subject: Formal Claim – Faulty Battery (Technical Report Attached) This is regarding the faulty battery purchased at Lombard Tyres, Potchefstroom. Please note the following: 1. The person you referred to is my daughter, Susa, not my wife [1]. 2. The faulty battery has already been recycled and is therefore not recoverable [2]. 3. Attached is the technical report from Jaun Erasmus (Le****), which confirms the battery was defective (dead cell, incorrect fitment, and replacement required) [3]. 4. The report further shows the battery was undersized for the vehicle (628 fitted instead of 639), loose in its bracket, and failed testing with a dead cell [4]. 5. In terms of the Consumer Protection Act (South Africa), suppliers remain liable for defective goods at point of sale, regardless of subsequent recycling [5]. 6. The defect contravenes BMP (Battery Manufacturing Practices) and ISO 9001 quality management principles, which require correct specification, fitment, and performance standards [6]. I therefore expect the claim to be honoured and the faulty battery refunded in full. The defect was established and documented before recycling, and liability cannot be avoided. Please arrange for settlement accordingly. Kind regards, Phillip J. van Dyk Retired Colonel, SANDF Legal Strategist | Heritage Archivist | Studio Glass Artist Potchefstroom, North West Province, South Africa 📧 vandykpj@jenny.co.za 📞 084 058 6765 🏦 Banking Details (for settlement): • Account Holder: Phillippus Van Dyk • Account Number: 1090231148 • Account Type: Current Account (CA) • Bank Name: Nedbank • Branch Code: 198765 ________________________________________ 📑 References [1] Correction of misstatement in Pierre Loock’s email (wife vs. daughter). [2] Battery already recycled, not recoverable. [3] Technical report by Jaun Erasmus (Le****), dated 26 November 2025. [4] Report findings: undersized battery (628 vs. 639), loose bracket, dead cell. [5] Consumer Protection Act (South Africa), supplier liability for defective goods at point of sale. [6] BMP (Battery Manufacturing Practices) and ISO 9001 principles on specification, fitment, and performance compliance.
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Jonah K
1 reviews | Active since Jan 2020
17 Aug 2025, 07:51
Lombard Tyres Honey Junction
I have twice requested a quotation from Lombard Tyres. My first request was submitted via the online form on Wednesday, 13 August, for 4 tyres, wheel balancing, 4 new valves, and wheel alignment. By 16 August, I had not received a response and therefore sent a follow-up email to the branch manager (managerhoneyjunction@lombardtyres.com). To date, I have still not received any reply or communication. Unfortunately, based on this experience, I would not recommend Lombard Tyres.
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Jonah K
1 reviews | Active since Jan 2020
17 Aug 2025, 07:51
Lombard Tyres Honey Junction
I have twice requested a quotation from Lombard Tyres. My first request was submitted via the online form on Wednesday, 13 August, for 4 tyres, wheel balancing, 4 new valves, and wheel alignment. By 16 August, I had not received a response and therefore sent a follow-up email to the branch manager (managerhoneyjunction@lombardtyres.com). To date, I have still not received any reply or communication. Unfortunately, based on this experience, I would not recommend Lombard Tyres.
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Stella Tsouros van Niekerk
1 reviews | Active since Jan 2020
4 Jun 2025, 11:47
Great service and prices at Lombard Tyres, Blairgowrie
Thank you to the people at Lombard Tyres in Blairgowrie. I had my aircon filled, and my tyres balanced and aligned at a very good price. I am a regular customer at the Blairgowrie branch on Conrad Drive. I always receive service with a smile and everyone is very helpful and knowledgeable. Thank you Lombard Tyres, Blairgowrie.
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Stella Tsouros van Niekerk
1 reviews | Active since Jan 2020
4 Jun 2025, 11:47
Great service and prices at Lombard Tyres, Blairgowrie
Thank you to the people at Lombard Tyres in Blairgowrie. I had my aircon filled, and my tyres balanced and aligned at a very good price. I am a regular customer at the Blairgowrie branch on Conrad Drive. I always receive service with a smile and everyone is very helpful and knowledgeable. Thank you Lombard Tyres, Blairgowrie.
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Replies (0)AvdH
Alida van den Heever
1 reviews | Active since Jan 2020
9 Apr 2025, 08:15
Well done team Lanseria!
Absolutely delighted with the service I received at Lombaard Tyres Lanseria! From start to finish, my experience was outstanding, and I can’t recommend them enough. The quality of their products is top-notch, and their customer service is truly exceptional. A special shoutout to Ryno Baard, the Assistant Manager, who went above and beyond to ensure I had a smooth and pleasant experience. Ryno is not only incredibly knowledgeable but also genuinely kind and respectful towards everyone. His willingness to assist with any query, no matter how big or small, made all the difference. It’s rare to find someone with such a passion for customer service, and his professional yet friendly approach is something I truly appreciated. If you’re looking for excellent tyres and outstanding service, Lombaard Tyres Lanseria is the place to go. Thank you, Ryno and team! Keep up the amazing work!
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Alida van den Heever
1 reviews | Active since Jan 2020
9 Apr 2025, 08:15
Well done team Lanseria!
Absolutely delighted with the service I received at Lombaard Tyres Lanseria! From start to finish, my experience was outstanding, and I can’t recommend them enough. The quality of their products is top-notch, and their customer service is truly exceptional. A special shoutout to Ryno Baard, the Assistant Manager, who went above and beyond to ensure I had a smooth and pleasant experience. Ryno is not only incredibly knowledgeable but also genuinely kind and respectful towards everyone. His willingness to assist with any query, no matter how big or small, made all the difference. It’s rare to find someone with such a passion for customer service, and his professional yet friendly approach is something I truly appreciated. If you’re looking for excellent tyres and outstanding service, Lombaard Tyres Lanseria is the place to go. Thank you, Ryno and team! Keep up the amazing work!
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