What a wonderful experience!

I visited the Eastgate branch to purchase a new sleeper set for my eldest for school. When we were ready to pay, the friendly jewellery consultant informed us about the current promotion, so off we went to choose a few extra items.

While there, I asked about the piercing service. I’ve been wanting helix piercings for a while, and being an “in-the-moment” kind of girl, I decided to go for it, both ears at once, why not?

Robert Khuhlane was the most amazing, attentive jewellery consultant I’ve ever dealt with. At no point did I feel like just a number. Even as more clients arrived, the service remained unrushed and professional. The piercing placement was triple-checked to ensure both ears were perfectly matched, and the entire process was handled softly and delicately.

Robert truly made me feel that my support for the company matters. I absolutely love my earrings. Thank you for the wonderful service and assistance.