Bad service

I ordered boxes since Monday and I’ve been given a runaround, I had to call them everyday until they decided to deliver today only to find that the quantity on my invoice was wrong , I informed the driver and at first he said I need to place another order with the correct quantity I then told him I can’t do that because I’ve been waiting for this order since Monday and I’m tired of busy calling you cos no one bothers to call me and update me about my order, he then said to me “okay let me park my truck on the designated parking I’m coming” and he left just like that.