Terrible experience with Lucas Real Estate.

Terrible experience with Lucas Real Estate. Won't recommend them to anyone. Rented a home for 2 years and in December last year the geyser burst and broke the ceiling to the bathroom. This happened 3 months prior to the lease agreement ending. I reported it immediately via their maintenance portal and it took them 2 months to fix it and 1 month to patch the hole in the roof. The entire experience of handling the repair was terrible and cause myself and I hear the owner of the property to take our business else where. But the pain didn't end for me there. The refused to acknowledge that this was a breach of contract by the landlord after taking more than 20 days to resolve. Then accused me of canceling early and wanted to threaten to go to court over the issue. This entire ordeal left me 1 month over in the lease agreement. Who in there right mind is going to fight in court over 1 month lease agreement? Fortunately we came to an agreement with the landlord not to be charged for the last month, but then when it came to the outgoing inspection they started accusing me of ridiculous things like stains on the kitchen counter tops (from the cleaners they hired btw), oven that suddenly was tripping the electricity, even though we used it every day without issue even our last night there and faulty garage door remotes that they themselves issued a replacement before I moved in and was replaced, but they had lost the email paper trail of the other remotes having issues because the "that person who emailed for the replacement didn't work there anymore". Looks like the Hello Peter stories are true about high staff turn over cause I'm not the only one they used that excuse on. I have so many questions about all that, but how on earth are you even supposed to prove otherwise? I told them about the stains to the kitchen counter and they threw the "tenant must be responsible for the cleaning of the premises" lease agreement at me. Real convenient that the contract works for you but doesnt apply for me. Honestly the entire experience felt like a divorce process for a relationship I did not sign up for. Poor admin. Poor experience. Poor everything. Never again.