Horrible Experience - Panel Beater & MiWay Insurance

LS Auto Body is apparently one of MiWay' Insurance top accredited panel beaters. MiWay promised that this panel beater will get my vehicle (Suzuki S-presso 2022 Model) repaired in 10 working days - 1 month later and counting, still don't have my car back! I've been calling since to check on the repair process because no one calls to update. Yesterday I called because I was told 2 weeks ago that I will receive the car fixed today, guess what?!?! The rear door was received, put on my car, painted etc only then they realised that the door is wrong, like who does that - what nonsense is that? they take people for fools!!!! Now because of that I'm yet to sit without a car for the next 2 weeks or more till they sort out this mess! They're costing me money, it's such an inconvenience especially after paying them R10 000.00 in their account in January 2024 and am yet to pay another R5 000 upon collection of my vehicle - that's the excess fee from MiWay - how messed up can this be like really!!!