Bad Quality Instant Lawn

We had the unfortunate experience of purchasing 25 square meters of instant lawn from this business. The quality was really, really bad. The soil was so dry under the lawn, as you picked up a strip the soil crumbled so you were left with a piece of loose lawn. So, we actually bough more soil than instant lawn. Most of the rolls weren't rolls, just small pieces of grass & sand. We were also informed that the lawn was supposed to be "Buffalo" however when we uploaded a photo to ChatGPT which is a AI app, we were informed that this was definitely not "Buffalo strain" but that it was "Kikuyu strain", which we didn't want. This whole episode left us very disappointed. Our recommendation to potential buyers from this company is to make 100% sure that you get what you buy, even if it means driving to the farm and look at the instant lawn before collecting.