Supplier Committing *****/THEFT - LTC Air Conditioning

WARNING - Supplier Committing *****/THEFT - LTC Air Conditioning In December 2023 we commissioned LTC to supply and install an air conditioner in our residential apartment in Cape Town with the understanding that it would be completed by a certain mutually agreed date. We duly paid the 75% deposit (on the same day the invoice was received) just to be informed days later, that the deadline could no longer be met. In response we cancelled the order and requested that our deposit be repaid. Unfortunately, despite dozens of requests, reminders via phone and email, in June 2024 (more than 6 months later) LTC continues to withhold our full deposit. Furthermore, LTC has missed several 'promised' deadlines to refund the deposit continuing to mislead us and withhold our funds. All of this is incredibly frustrating and difficult to stomach as a small local business, it amounts to *****, Theft and ********* business practices. We have handed this matter over for a listing at the credit bureau.