LF
Lucky Fish Gaming
Claimed Business
LF
Lucky Fish Gaming
Claimed Business
31 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#13Ranked In Entertainment & Gaming
88h 31mReply Time
-80 NPSUnlikely
Replied to 7% of negative reviews
Reply time on negative reviews: 88 hours 31 min
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
Avg Reply
88h 31m
NPS Score
-80
Recommended: Unlikely
Replied to 7% of negative reviews
Reply time on negative reviews: 88 hours 31 min
Review Distribution
1.2|31 Reviews
Jun '25 - May '26
5(3.5%)
4(3.5%)
3(0%)
2(0%)
1(93.1%)
5(3.5%)
4(3.5%)
3(0%)
2(0%)
1(93.1%)
Frequently Asked Questions About Lucky Fish Gaming
Lucky Fish Gaming has a TrustIndex of 0 out of 10 on Hellopeter, based on 31 reviews in the last 12 months. They reply to 7% of negative reviews, typically within 88 hours 31 min. Hellopeter has tracked Lucky Fish Gaming across 31 total reviews. How is the TrustIndex calculated? →
Recent reviews (31)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZM
Zakaria M
1 reviews | Active since Jan 2020
9 Mar 2026, 06:44
LuckyFish CashSend reversal unresolved since 1 March
I am posting this complaint regarding LuckyFish, which appears to operate under the Hollywoodbets group. On 1 March 2026 I withdrew R400 via ABSA CashSend and immediately reported that the withdrawal had been sent to an old phone number by mistake. LuckyFish support advised the funds would be reversed within 24–48 hours. It is now 6 March and the issue remains unresolved despite multiple follow-ups and support tickets. I have been informed the voucher was escalated to ABSA for status verification, but no clear update or resolution has been provided. I am requesting confirmation of the voucher status and the return of the funds to my LuckyFish account.
Helpful (0)
|Replies (0)ZM
Zakaria M
1 reviews | Active since Jan 2020
9 Mar 2026, 06:44
LuckyFish CashSend reversal unresolved since 1 March
I am posting this complaint regarding LuckyFish, which appears to operate under the Hollywoodbets group. On 1 March 2026 I withdrew R400 via ABSA CashSend and immediately reported that the withdrawal had been sent to an old phone number by mistake. LuckyFish support advised the funds would be reversed within 24–48 hours. It is now 6 March and the issue remains unresolved despite multiple follow-ups and support tickets. I have been informed the voucher was escalated to ABSA for status verification, but no clear update or resolution has been provided. I am requesting confirmation of the voucher status and the return of the funds to my LuckyFish account.
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Mohamed I
1 reviews | Active since Jan 2020
25 Feb 2026, 19:30
MY MONEY WAS TAKEN BUT NOT LOADED!!!!
you do your depost using the ozow method , moneys goes out of your account. it deosnt show or reflect on Luckyfish and when you call and email to inquire regarding the funds they ask rediculous questions and not helpful at all...this is not a laughing matter its serios and i would highly appreciate getting feedback or atleast a answer as to why didnt my money load yet it was taken from my account.Completly Unsattisfied and Unhappy!!!!!!!!!!!!!!!!!!!!
Helpful (0)
|Replies (0)MI
Mohamed I
1 reviews | Active since Jan 2020
25 Feb 2026, 19:30
MY MONEY WAS TAKEN BUT NOT LOADED!!!!
you do your depost using the ozow method , moneys goes out of your account. it deosnt show or reflect on Luckyfish and when you call and email to inquire regarding the funds they ask rediculous questions and not helpful at all...this is not a laughing matter its serios and i would highly appreciate getting feedback or atleast a answer as to why didnt my money load yet it was taken from my account.Completly Unsattisfied and Unhappy!!!!!!!!!!!!!!!!!!!!
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