1 reviews | Active since Member
Absolutely appalling experience with Lufthansa. My flight was cancelled without proper explanation, and I was left stranded for over eight hours. According to their own policies, I was entitled to compensation .. yet despite countless emails and attempts to resolve this through customer service, I have been ignored at every turn.
This airline does not honour its commitments, does not uphold its own regulations, and treats paying customers with outright contempt. The level of disregard is beyond unprofessional, it’s dishonest. Lufthansa hides behind false promises, cheats passengers out of what is rightfully owed, and blatantly hopes people will just give up and walk away.
If you value your money, your time, or even basic human decency , do not fly Lufthansa. They will smile when they take your money, then vanish when you need them most. Truly one of the worst, most shameful airlines in operation today.