LF
Lulas Food
Unclaimed Business
LF
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Sharon P
1 reviews | Active since Jan 2020
2 Jan 2018, 21:41
Worst Restaurant Ever
02/01/2018 Party of 5 waited for 2 hours before our order was taken. 3 and a half hours later our our food arrives. We get charged by a waiter for 7 meals and when I queried he said that he is paying for the calamari because he made a mistake with our order. In the meantime the full order plus an additional 2 orders was on our bill. He then corrects our bill still overcharges us with another meal. When we spoke to the "manageress" she is clearly irritated with us, and takes the waiters side who is stealing from us, it takes 15 minutes for her to grasp that we were 5 people and being charged for 7 meals. She fetches cash from the waiter and almost throws it at me and when my husband asks her what her problem was she tells us that she is just too exhausted to deal with us now and all her staff are exhausted too. Terrible service, terrible management, mediocre expensive food. Stay away. Go elsewhere. (Lady, your employee is a liar, I tried to warn you)
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Sharon P
1 reviews | Active since Jan 2020
2 Jan 2018, 21:41
Worst Restaurant Ever
02/01/2018 Party of 5 waited for 2 hours before our order was taken. 3 and a half hours later our our food arrives. We get charged by a waiter for 7 meals and when I queried he said that he is paying for the calamari because he made a mistake with our order. In the meantime the full order plus an additional 2 orders was on our bill. He then corrects our bill still overcharges us with another meal. When we spoke to the "manageress" she is clearly irritated with us, and takes the waiters side who is stealing from us, it takes 15 minutes for her to grasp that we were 5 people and being charged for 7 meals. She fetches cash from the waiter and almost throws it at me and when my husband asks her what her problem was she tells us that she is just too exhausted to deal with us now and all her staff are exhausted too. Terrible service, terrible management, mediocre expensive food. Stay away. Go elsewhere. (Lady, your employee is a liar, I tried to warn you)
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