This bus sucks

I wouldn't advise anyone to go with this bus. I was told that i would find the bus inside the station only to be told by security that you board the bus outside park station. I booked 2 o'clock bus only for the bus to arrive at 4. After such a long wait the driver didn't even wanna open the door for us. Worst part, the bus is not so very comfortable, it looks like something that is going to out of south Africa deep into the bushes. I'd advise you all to not walk but run away from this company. They should just close down their company