Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Luvmehair delivers a strong overall customer experience, particularly excelling in product quality, delivery speed, and customer service warmth. Customers consistently praise the softness, natural appearance, and durability of the wigs. However, a recurring minority of complaints around refund delays, suspicious identity verification emails, and occasional product mismatches prevent top marks in post-purchase resolution and digital trust.
Top Strengths:
- •Product Quality & Value: Customers consistently describe the hair as soft, silky, natural-looking, and durable. Repeat buyers praise longevity and value for money, with many noting wigs exceed expectations at their price point.
TrustIndex
5.6
Score
Ranking
#9
in Retail
NPS Score
86
Recommended: Very Likely
May '25 - Apr '26
Recent reviews (182)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Worth every cent
I don’t usually write reviews, but Luvme Hair impressed me. The wig is soft, full, true to length, with minimal shedding. The lace blends perfectly, it’s beginner friendly and truly “wear and go,” and it still looks great after multiple wears. Best of all, it boosted my confidence and gets me compliments everywhere definitely worth it.
1 reviews | Active since Jan 2020
Worth every cent
I don’t usually write reviews, but Luvme Hair impressed me. The wig is soft, full, true to length, with minimal shedding. The lace blends perfectly, it’s beginner friendly and truly “wear and go,” and it still looks great after multiple wears. Best of all, it boosted my confidence and gets me compliments everywhere definitely worth it.
1 reviews | Active since Jan 2020
Great experience overall
I have never been a wig girl before and decided to start now with a wig from Luvme. I placed an order on a Sunday afternoon, by Tuesday it was shipped out already, and in a few days I had received it. And my experience was the same with my second order. All the wigs I have purchased since have been great - no shedding, no funny smells, great quality and survives well even when caught in the rain. I am very pleased with my orders and my experience with the brand, will definitely be ordering some more soon!
1 reviews | Active since Jan 2020
Great experience overall
I have never been a wig girl before and decided to start now with a wig from Luvme. I placed an order on a Sunday afternoon, by Tuesday it was shipped out already, and in a few days I had received it. And my experience was the same with my second order. All the wigs I have purchased since have been great - no shedding, no funny smells, great quality and survives well even when caught in the rain. I am very pleased with my orders and my experience with the brand, will definitely be ordering some more soon!
1 reviews | Active since Jan 2020
Queen M approves 😊
As a first time buyer of hair at LuvMe, I thought I wouldn't get quality hair but when I actually decided to spoil myself and buy the hair, I was so blown away 😊. The texture of the hair is 1000% amazing and I love how beautiful it is. I really love the hair and the texture of it. It's definitely a must have and I'm definitely buying again from them. You want real quality hair, run to LuvMe hair, you will never regret your choice.
1 reviews | Active since Jan 2020
Queen M approves 😊
As a first time buyer of hair at LuvMe, I thought I wouldn't get quality hair but when I actually decided to spoil myself and buy the hair, I was so blown away 😊. The texture of the hair is 1000% amazing and I love how beautiful it is. I really love the hair and the texture of it. It's definitely a must have and I'm definitely buying again from them. You want real quality hair, run to LuvMe hair, you will never regret your choice.
1 reviews | Active since Jan 2020
Great Value
Quality of the hair is very good and service is excellent
1 reviews | Active since Jan 2020
Great Value
Quality of the hair is very good and service is excellent
1 reviews | Active since Jan 2020
Quality and service 👌🏿🔥😍
Hair Quality is exceptional, easy to maintain. I'm not the best in styling and installation so I get my wigs already prepped, styled and the lace cut. the lace is so natural and undetectable and glueless. I get all my orders in 2-3 days. Great service and the friendly stuff. What you see is what you get. I have never returned anything!! I always get what I ordered on the website. Best hair game ever!!! I'm obsessed with Luvme hair 👌🏿 🔥❤️
1 reviews | Active since Jan 2020
Quality and service 👌🏿🔥😍
Hair Quality is exceptional, easy to maintain. I'm not the best in styling and installation so I get my wigs already prepped, styled and the lace cut. the lace is so natural and undetectable and glueless. I get all my orders in 2-3 days. Great service and the friendly stuff. What you see is what you get. I have never returned anything!! I always get what I ordered on the website. Best hair game ever!!! I'm obsessed with Luvme hair 👌🏿 🔥❤️
1 reviews | Active since Jan 2020
Purchase and complaint redress
I bought three weaves on the app and it was my first Luvme purchase,received my order within three days I was not happy with one weave,followed complaint procedure via watsApp and i was assisted with changing my weave And i am now a happy client.
1 reviews | Active since Jan 2020
Purchase and complaint redress
I bought three weaves on the app and it was my first Luvme purchase,received my order within three days I was not happy with one weave,followed complaint procedure via watsApp and i was assisted with changing my weave And i am now a happy client.
1 reviews | Active since Jan 2020
Best hair and service
I have never been a wig, got my first three wigs from luvmehair and I'm hooked. The quality is so amazing that even my hairstylist is recommending luvmehair to their clients. The service was also excellent and I can still get help now about maintaining my wigs. Luv it.
1 reviews | Active since Jan 2020
Best hair and service
I have never been a wig, got my first three wigs from luvmehair and I'm hooked. The quality is so amazing that even my hairstylist is recommending luvmehair to their clients. The service was also excellent and I can still get help now about maintaining my wigs. Luv it.
1 reviews | Active since Jan 2020
Luvme Hair Brown highlight silky blunt cut bob 4x 4 glueless lace wig
My friend recommended Luvme Hair, and l’m so glad l tried it. Buying online was very easy and straight forward and the wig was delivered within 4 days. It was my first time ever wearing a wig, and l was nervous but Luvme made it so easy. The hair is soft, natural and beginner-friendly. I wore it on my birthday, and everyone couldn’t stop praising me. I felt so confident and beautiful.❤️
1 reviews | Active since Jan 2020
Luvme Hair Brown highlight silky blunt cut bob 4x 4 glueless lace wig
My friend recommended Luvme Hair, and l’m so glad l tried it. Buying online was very easy and straight forward and the wig was delivered within 4 days. It was my first time ever wearing a wig, and l was nervous but Luvme made it so easy. The hair is soft, natural and beginner-friendly. I wore it on my birthday, and everyone couldn’t stop praising me. I felt so confident and beautiful.❤️