Bad service

Dear Hello Peter,

I'm writing to bring to your attention concerns about Luxlivproperty, an agency that placed a tenant in one of our properties. The tenant stayed for only 2 months despite a mandate for a 12-month tenancy. Luxlivproperty received a full 12- month commission.

We expected the tenant to be liable for the remaining period or for Luxlivproperty to consider a pro-rata adjustment given the short stay. However, Luxlivproperty hasn't addressed this matter, prioritizing placing new tenants for additional commissions instead.

We'd appreciate your consideration of this situation regarding Luxlivproperty's handling of our property management.

Best regards,