Luxury Weddings Bridal Boutique
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I've ordered 2 garters, a wedding dress, a veil and a flower girl dress ( All custom made) on the 23 March 2015 through Jo Ann Lombard, a Cape Town agent for a wedding boutique that is situated outside of Cape Town. I paid the full deposit on 27 March 2015 as per quote and due date because I was told it takes 8 weeks for the wedding dress and will receive it in May. I called the owner of the boutique and found out that she only received my full deposit on the 17 July 2015 for my dress from Jo- Ann,and that Jo- Ann breached the terms of her contract with the boutique due to other complaints, and that Jo-Ann makes her own garters and veils.The flower girl dress was not what we wanted and the garters and veil were something else and of poor quality, and also not what I've asked for. She misleads the client by posting internet pictures of work that is not hers until you pay for them, and then you receive a product that is totally different and is not what is asked and paid for. I'm awaiting my refund and am sick of all her excuses. She has her own boutique now called the \Luxury Weddings Bridal Boutique"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1794025;637177;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/08/05 15:32;15/08/05 13:40;I got served a cake that was baked 5 years ago;9,01E+12;Duba N;746685930;I ordered a chocolate cake for delivery online and although my order was delivered on time, the cake was so stale. <br> <br> I am so disappointed, I wonder if I was given this because it was for delivery and they oblivious thought I will eat it huh?<br> <br> I would not eat this if I was paid, a waste of my money and clearly no body cares about giving people only the freshest of products. <br> <br> I CAN NOT EVEN PUT A FORK THROUGH THIS THING WITHOUT APPLYING SOO MUCH PRESSURE.<br> <br> I ordered a slice of cake, not a brick man. I wonder how long they have this particular slice of cake. <br> <br> So disappointing Mcdonald's. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1794026;881174;889229;18;2;0;0;0;0;2;NULL;NULL;NULL;15/08/05 15:20;15/08/05 13:41;No Refund when requested;6,61E+12;Adriaan and Michelle;796256923;It is an Internet service where they teach you how to do broking and help you make more money online.<br> With the possibility to withdraw your money at anytime. When one then request the withdrawal of the money they want to keep you into the system and no withdrawal is given back. Support emails you get no response and when you phone they make as if you are stupid and just end your calls immediately.The 2 people that did deal with me was Adriaan and Michelle that helped me to do the order processing.<br> <br> So basically it comes down that they steal your money because no service was rendered and there is no service given in return for it.<br> <br> More than one person is dealing with the same issue of refunds not being paid back.<br> <br> Even the banks cant reverse this money back to you. So to me this is just one big SCAM.<br> <br> [URL Removed]<br> [URL Removed]<br> [URL Removed]<br> <br> I have supporting documents as proof of payment for the deposit.<br> Info of account information:<br> Name: Minette Kotze <br> Email: [Email Removed]<br> Account Id: 19707074<br> Broker Name: Binary Brokerz<br> <br> their support nrs:<br> 5 HarbourExchange Square, London, E14 9GE, UK<br> support@binarybro ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1801174;884121;884059;18;2;0;0;0;0;2;NULL;NULL;NULL;15/08/13 21:46;15/08/13 20:10;Pathetic service and a rip off;6,31E+12;Gary;829550458;I have ordered parts from these characters before and have put up with the sullen arrogant attitude of the owners (reputedly Father (Mother?) and son) because I needed what they had - no more ! I ordered replacement parts from them six months ago which were to be shipped from Asia. When the parts eventually came they were not even remotely the right ones and these characters acted as though I had committed a mortal sin by objecting. <br> After much grumbling by Gary the parts were re-ordered and when they finally arrived last week, lo and behold they'd been slapped into an unprotected box with no padding or reinforcing and were subsequently thrashed by the Post Office's gentle hands. Just a little effort in packaging properly was needed. I complained about the poor packaging I was basically told tough its my problem and I must now pay another R1000 to get the same parts again (in six months I suppose) Gary's attitude was one of compete disdain and arrogance, like father like son, what a miserable uncouth pair they are. It is a complete mystery how they remain in business as their rudeness and pathetic service is legendary in the hobby industry. Don't ever buy from them! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1794028;134472;774306;19;2;0;0;0;0;2;NULL;NULL;NULL;15/08/05 15:34;15/08/05 13:42;Lust Letting Strand has BAD attitude lady;;Lady in glass hut, entrance area, Strand;;Experienced the most unfriendly attitude at Just Letting Strand, a young lady with dark hair and a pony tail in the glass cage just behind the reception area. Very snotty remarks, not customer friendly at all. Never heard of \the customer is king\"" concept. Incidently"
1 reviews | Active since Jan 2020
I've ordered 2 garters, a wedding dress, a veil and a flower girl dress ( All custom made) on the 23 March 2015 through Jo Ann Lombard, a Cape Town agent for a wedding boutique that is situated outside of Cape Town. I paid the full deposit on 27 March 2015 as per quote and due date because I was told it takes 8 weeks for the wedding dress and will receive it in May. I called the owner of the boutique and found out that she only received my full deposit on the 17 July 2015 for my dress from Jo- Ann,and that Jo- Ann breached the terms of her contract with the boutique due to other complaints, and that Jo-Ann makes her own garters and veils.The flower girl dress was not what we wanted and the garters and veil were something else and of poor quality, and also not what I've asked for. She misleads the client by posting internet pictures of work that is not hers until you pay for them, and then you receive a product that is totally different and is not what is asked and paid for. I'm awaiting my refund and am sick of all her excuses. She has her own boutique now called the \Luxury Weddings Bridal Boutique"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1794025;637177;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/08/05 15:32;15/08/05 13:40;I got served a cake that was baked 5 years ago;9,01E+12;Duba N;746685930;I ordered a chocolate cake for delivery online and although my order was delivered on time, the cake was so stale. <br> <br> I am so disappointed, I wonder if I was given this because it was for delivery and they oblivious thought I will eat it huh?<br> <br> I would not eat this if I was paid, a waste of my money and clearly no body cares about giving people only the freshest of products. <br> <br> I CAN NOT EVEN PUT A FORK THROUGH THIS THING WITHOUT APPLYING SOO MUCH PRESSURE.<br> <br> I ordered a slice of cake, not a brick man. I wonder how long they have this particular slice of cake. <br> <br> So disappointing Mcdonald's. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1794026;881174;889229;18;2;0;0;0;0;2;NULL;NULL;NULL;15/08/05 15:20;15/08/05 13:41;No Refund when requested;6,61E+12;Adriaan and Michelle;796256923;It is an Internet service where they teach you how to do broking and help you make more money online.<br> With the possibility to withdraw your money at anytime. When one then request the withdrawal of the money they want to keep you into the system and no withdrawal is given back. Support emails you get no response and when you phone they make as if you are stupid and just end your calls immediately.The 2 people that did deal with me was Adriaan and Michelle that helped me to do the order processing.<br> <br> So basically it comes down that they steal your money because no service was rendered and there is no service given in return for it.<br> <br> More than one person is dealing with the same issue of refunds not being paid back.<br> <br> Even the banks cant reverse this money back to you. So to me this is just one big SCAM.<br> <br> [URL Removed]<br> [URL Removed]<br> [URL Removed]<br> <br> I have supporting documents as proof of payment for the deposit.<br> Info of account information:<br> Name: Minette Kotze <br> Email: [Email Removed]<br> Account Id: 19707074<br> Broker Name: Binary Brokerz<br> <br> their support nrs:<br> 5 HarbourExchange Square, London, E14 9GE, UK<br> support@binarybro ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1801174;884121;884059;18;2;0;0;0;0;2;NULL;NULL;NULL;15/08/13 21:46;15/08/13 20:10;Pathetic service and a rip off;6,31E+12;Gary;829550458;I have ordered parts from these characters before and have put up with the sullen arrogant attitude of the owners (reputedly Father (Mother?) and son) because I needed what they had - no more ! I ordered replacement parts from them six months ago which were to be shipped from Asia. When the parts eventually came they were not even remotely the right ones and these characters acted as though I had committed a mortal sin by objecting. <br> After much grumbling by Gary the parts were re-ordered and when they finally arrived last week, lo and behold they'd been slapped into an unprotected box with no padding or reinforcing and were subsequently thrashed by the Post Office's gentle hands. Just a little effort in packaging properly was needed. I complained about the poor packaging I was basically told tough its my problem and I must now pay another R1000 to get the same parts again (in six months I suppose) Gary's attitude was one of compete disdain and arrogance, like father like son, what a miserable uncouth pair they are. It is a complete mystery how they remain in business as their rudeness and pathetic service is legendary in the hobby industry. Don't ever buy from them! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1794028;134472;774306;19;2;0;0;0;0;2;NULL;NULL;NULL;15/08/05 15:34;15/08/05 13:42;Lust Letting Strand has BAD attitude lady;;Lady in glass hut, entrance area, Strand;;Experienced the most unfriendly attitude at Just Letting Strand, a young lady with dark hair and a pony tail in the glass cage just behind the reception area. Very snotty remarks, not customer friendly at all. Never heard of \the customer is king\"" concept. Incidently"
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