Auto Rehab/restructure done on my account without informing me

Auto rehab / restructure done on SBSA VAF account without my knowledge and added an additional 1 year to my Vehicle account, i dealt with Koketso and then another lady and then Boitumelo. I have phoned Standard bank to ask if i can get the auto rehab reversed and if my term could be brought back to original term which supposed to end next year April or May 2026 now i have to pay for an additional 8 months of instalments and a balloon payment because people cannot communicate to there clients efficiently. Please can LWN and Standard Bank VAF check into this and let me know what can be to get my original term in place so i don’t have to for an additional 8 more months, we are trying to finish our debt but how can you when they milk the last of our money from us