Bad service BMW Lynn Schroeder in George

X5 vehicle was sent for replacement of oil breather pipe. Feedback from Lynn Schroeder that both front bearings seized and had to be replaced. R21 000 later received vehicle back with both front discs scratched, sound from front that was not present when the vehicle was booked, and the vehicle felt unstable. After complaining discs were skimmed. Nobody had the decency to inform us that there was an “accident” and therefore discs scratched, they just kept quiet. Shame on you!!! I contacted the owner for a test drive. The owner not making himself available immediately, and after a few telephone calls to get hold of him and emails he agreed to come to my house. He arrived with his master technician. As my husband was out of town I decided to record the conversation to report back to him of what was being said. The technician drove the vehicle back home with myself present as well as the owner of Lynn Schroeder sitting in the back. I had to leave the vehicle to open the boom when the following was said and recorded: “What about the vibration, she did not mention anything about that!” No, just leave it. Laat ons nou nie krap waar dit nie jeuk nie.” I instructed the owner to replace both front discs, it was eventually replaced. Vehicle was sent to Das Auto in George for something else. Excellent service, and no rip-off like Lynn Schroeder. They could not fix the handbrake and the vehicle was sent to Continental BMW in Port Elizabeth which is the nearest other BMW dealer. Excellent service, friendly people, comfortable lounge areas where you can wait while your car is being serviced. Was back in George at 3 pm the afternoon. Reported the recording of what was said to BMW SA, still waiting their reply. It is really worth taking the short drive to PE if Das Auto cannot assist. Complaint re both front discs to BMW SA: Standard practice that if one part fail on left side, they replace both left and right. I contacted the owner, sent him the audio clip and accusing him of being dishonest. He took exception to that!!!???