BMW George terrible service

First of all I ordered carpets with a read seam for my Mini Countryman S witch was just over R1500.00... it came with fine red stitching witch is barely noticeable... looks dirt cheap!! I told the guy this cant be right... on your pc says red seam.. I gave it back to him to make double sure, he told me it’s the only ones mini have available with red... even though it came from Germany.

Secondly... they send me a message to bring my car in to get my spare key... they didn't even have an order number from the dealership I bought my car.. waisted my time in traffic and my petrol!!!

Third and last... Monday the 3rd I got an image from the guy that is busy upgrading my exhaust system of my old fuel filter laying ontop of the pipe that leads to my turbo after I sent it to them for a service .. I’ve been messaging them, got a phone call... they are looking into it.... how ****** long does it take to look into the fact that they put a persons life in danger????